VR Business Systems Trainer (Statewide)

WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We are looking for a VR Business Systems Trainer (Systems Analyst IV) to work in the Vocational Rehabilitation, Business Systems department. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. While our main office is located at 1117 Trinity St, Austin, Texas, this position can be located at any one of the VR offices statewide. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A seasoned training professional and technical expert eager to provide advanced consultative services and system-driven solutions. You are adept at analyzing complex workflows, developing comprehensive instructional materials, and helping staff master critical Vocational Rehabilitation (VR) applications. You thrive in an environment where you can apply your expertise in instructional design and system analysis to enhance user proficiency. You are an initiative-taker, a thoughtful problem-solver, and a clear communicator, committed to driving user adoption and ensuring program compliance across the organization. WHAT YOU WILL DO: The VR Business Systems Trainer (Systems Analyst IV) performs highly advanced (senior-level) consultative services and technical assistance work. Work involves planning, developing, and implementing major agency programs by providing expert consultative services to program staff and stakeholders. This role specializes in the analysis, development, and delivery of comprehensive training programs and support resources designed to enhance the use and effectiveness of critical VR systems, such as ReHabWorks (RHW). May serve as a lead worker providing direction to others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Plan, develop, and deliver comprehensive training programs and support resources for assigned agency systems (e.g., ReHabWorks). -Perform ongoing needs assessments and program analysis to identify knowledge gaps and create efficiencies by improving user proficiency and workflows. -Develop and maintain a comprehensive library of support resourcesincluding user manuals, job aids, and tutorialsby analyzing user feedback, system updates, and policy changes. []{style="color: #000000; bac "}