Sr. IT Project Manager

Job Description

Insight Global is seeking a Sr. IT Project Manager for a top insurance industry client. This individual will own enterprise application initiatives from initial intake through implementation and transition to long-term support, serving as the primary connection between business stakeholders, IT teams, and external vendors. Responsibilities include independently eliciting and documenting business and functional requirements, developing process flows and project deliverables, defining scope, identifying impacted teams and dependencies, and translating business needs into actionable project plans. The Sr. IT PM will lead new application implementations, system enhancements, and feature rollouts while driving stakeholder communications and change management across business, IT, infrastructure, operations, and other impacted groups. This person will also coordinate vendor evaluations, demos, selection, onboarding, and compliance-related activities, partnering with teams such as Vendor Management, Legal, Risk, and Compliance as needed. Once solutions are selected, they will work closely with third-party implementation partners to manage timelines, deliverables, risks, and dependencies, knowing when to collaborate, push for action, or escalate issues to maintain momentum. The ideal candidate is a senior, self-directed project leader who can bring structure to complex environments, proactively uncover gaps and missing context, connect stakeholders, and maintain accountability through successful delivery.

Skills and Requirements

• 7+ years of Project Manager experience leading enterprise application projects end-to-end

• Strong experience eliciting and documenting business and functional requirements directly with stakeholders •Ability to translate business needs into clear requirements, process flows, scope, and project deliverables

• Experience managing the full project lifecycle, from intake and requirements through implementation and transition to support

• Experience implementing or enhancing enterprise applications, including new system rollouts and feature launches

• Strong change management and stakeholder communication experience, including identifying impacted business, IT, infrastructure, and operations groups

• Experience coordinating vendor evaluations, demos, selection, onboarding, and compliance-related workstreams

• Experience partnering with third-party implementation teams/vendors and knowing when to push, collaborate, or escalate to keep delivery on track

• Ability to independently navigate complex enterprise environments, identify missing information or dependencies, and proactively drive projects forward

• Applied Epic or similar Agency Management System experience

• Insurance industry experience

• CRM implementation experience

• ServiceNow experience, including vendor request workflows and/or SPM

• Accounting or financial technology application/project experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].