YDBroward, Director of Training and Compliance, LEAP

Position Summary: The Training and Compliance Director will collaborate with the leadership team to support the Leap High Program. This role will encompass, but is not limited to, overseeing the development and implementation of training and compliance initiatives for Leap High staff. Responsibilities include conducting assessments, providing informal counseling and support for high-risk cases, and developing, guiding, training, and monitoring case management best practices. The Director is also be tasked with establishing guidelines for maintaining and managing program documents, ensuring the timely and efficient management of case management notes, attendance, and registration protocols, and providing technical assistance to facilitate the accurate capture and reporting of data to support efficient operations. Additionally, the Director will offer support and provide insight into grant mandates to ensure the department maintains compliance and fidelity of all areas of the grant(s) administered.

Essential Functions / Job Duties:

• Develop and implement training and compliance standards for Leap High department and its staff.
• Support Success Coaches, Sr. Program Director(s), and Program Director(s) in managing high-risk cases.
• Ensure the implementation, monitoring, and management of case management best practices.
• Proactively and routinely, identify and work with leadership team, to develop and implement system to ensure fidelity.
• Provide guidance and proactively monitor progress reports to ensure youth are on track to meet graduation requirements.
• Establish robust standards and procedures to ensure program documents are compliantly submitted, reviewed, and stored.
• Support the timely and efficient management of attendance and registration protocols.
• Collaborate with the leadership team to provide technical assistance, where needed, to ensure efficient compliance.
• Be knowledgeable about the requirements of the grant, identify compliance challenges, and guide corrective actions.
• Report findings of non-compliance to the Executive Director and Vice President on a regular basis included but not limited to outcome management, objectives, and program activities.
• Manage programmatic reporting requirements for the LEAP High contract as assigned, including but not limited to, participant files, Attendance, Flex Funds, and the tracking & management of goals, objectives, and outcomes.
• Prepare contract summaries and reports to establish and maintain program goals, reporting requirements, for the assigned grant(s) and contract(s).
• Develop and maintain working relationships with the respective Vice President, Executive Leaders, Senior Program Directors, program staff, and the funding agency/agencies.
• Provide assistance to site staff with the implementation and ongoing monitoring of all grant compliance components.
• Be available for site visits and aid in the preparation and presentation of required documents for attendance billing, tracking and audit purposes.
• Participate in submission of requests for proposals, grants, contracts, and subsequent amendments.
• Assist with internal and funder audits per program to assure compliance.
• Assists with the maintenance of inventory records for the maintenance and tracking of property and equipment.
• Provide insight and guidance to the leadership team to help build and maintain robust case management standards and procedures.

YMCA COMPETENCIES (i.e., Leader, Team Leader, Multi-Team / Branch Leader): Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program and fundraising leadership levels. Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others. Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement. Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications, Skills, and Abilities / Position Requirements:

• Bachelor’s degree required. Preferably in Education, Social Work, Sociology, Criminal Justice, Psychology, or related field.

• Minimum of two years’ work experience in one or more of the following areas: case management, government grants, contracts, office management, and / or working with at-promised youth.

• Must be detailed oriented, organized, and able to maintain confidentiality, and meet deadlines.

• Must possess critical thinking and problem-solving skills.

• Must possess self-initiative skills.

• Exceptional computer skills, proficient in Microsoft Word, Excel, and PowerPoint.

• Excellent communication skills, both written and verbal.

• Excellent interpersonal skills; ability to interact with individuals at all levels.

• Ability to work with minimum of supervision. Certificates and Licenses:

• Valid Driver’s License.

Job Profile:

• Exhibits analytical skills.
• Hosts multi-tasking skills.
• Engages in proactive thinking.
• Systems and processes savvy.
• Accountability driven.
• Enjoys public speaking to Y staff, community-stakeholders, Y families, grant funders, etc.
• Strong writing skills.
• Charismatic leader.

Work Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this Job. Reasonable accommodations may be made to enable Individuals with disabilities to perform the essential functions. Primary works in an office environment, however, occasionally visit program sites for data collection/ fidelity of data collection checks. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. Will be required to drive often for meetings and other work-related duties.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this Job. Reasonable accommodation may be made to enable individuals with disabilities. Being In good physical health with full range of body motion, Including manual and finger dexterity and eye/hand coordination. Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours.

Employment at the YMCA Is at-will. It Is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this Job description.

The above statements are intended to describe the general nature and level of work be n per med by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprint background screening.

As a Drug-Free Employer, all new hires must successfully complete a drug test. Please note Medical Marijuana cards are not accepted and do not exempt you from successfully passing your drug test.

The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.

In accordance with House Bill 531 (2025) the Department of Children and Families require employers to make the “Care Provider Screening Clearinghouse Education and Awareness” website link: https://info.flclearinghouse.com available to all potential candidates receiving a background check via the Clearinghouse.