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Referral Operations Coordinator

CommonSpirit Health at Home

Remote · USJob$20.91–29.54/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$20.91–29.54/hr
Location
Remote · US
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Referral Operations Coordinator supports Home Health and Hospice by processing approved physician orders, coordinating documents for physician signatures, and tracking documentation. The role also maintains referral-source files, submits required documentation, and promotes information and education in support of home care and hospice goals. Candidates must reside in an approved remote-worker state and have a high school diploma or equivalent and at least two years of customer service experience.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceConfidentialityHIPAA Compliance

Qualifications

High School Diploma or Equivalent2 Years Customer Service Experience1 Year Medical Office Experience

Full job description

Job Summary and Responsibilities

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Referral Operations Coordinator you’ll engage in a range of exciting responsibilities for Home Health and Hospice, including:

  • Processing approved physician orders.

  • Responsible for delivering and picking up documents that need to be signed by a physician for identified accounts.

  • Effectively presents and discusses the products and services of the organization in a way that conveys an image of quality, integrity and superior understanding of customer requirements.

  • Promotes an open flow of information and education in support of home care and/or hospice goals.

  • Completes and submits all required documentation in an accurate and timely manner.

  • Develops and maintains accurate files on each key referral source to provide the location with client information needed to build strong client and branch ties and deliver customer satisfaction.

  • Tracking documentation requiring a physician’s signature using organization standard document management software and processes.

  • Follows up on items needed in support.

Job Requirements

Candidates must reside in one of the approved remote worker states: AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI

  • High School diploma or equivalent.

  • Minimum of two years customer service experience.

  • Minimum of one year of medical office related experience preferred.

  • Must possess the ability to maintain confidentiality of HIPAA protected health information that adheres to the Corporate Compliance Program.

Where You'll Work

CommonSpirit Health at Home is a full-service health care organization that believes the best place for our patients to heal is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$20.91 - $29.54 /hour

We are an equal opportunity/affirmative action employer.

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