Residence Counselor

NonManager

Gloversville, NY, US

Salary: $20.00 Hourly

Our community residence program offers more than just a roof—it is the foundation where people begin to rebuild their life in a safe environment supported by people whose primary goal is client success! If you are dedicated, empathetic, and possess strong crisis intervention skills with a passion for advocacy we want to hear from you.

As a Residence Counselor at Catholic Charities of Fulton & Montgomery Counties you will support and guide residents living in supportive housing. A successful Residence Counselor will thrive in a fast-paced, supportive environment where active listening and structured routine can turn a stressful day into a safe, empowering haven for residents.

As the Residence Counselor, you will play a pivotal role in individuals' lives, making a significant impact by:

• Delivering personalized behavioral care that honors each resident's unique needs, choices, and journey toward independent living.

• Serve as a positive role model for residents, fostering a supportive community environment.

• Develop and implement Individual Action Plans (IAPs) to teach vital independent living skills—such as money management, nutrition, and socialization—while delivering approved Medicaid-billable services.

• Complete accurate assessments, progress notes, monthly summaries, and medication logs.

• Respond effectively to emergencies, demonstrating appropriate assessment skills and crisis intervention techniques.

• Mentor and train incoming residence counselor staff to ensure high-quality care.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manager! We look forward to hearing from you!

Residence Counselor Pay - $20 per hour

Opportunities for advancement and increased pay are available as you grow with the Catholic Charities!

We are seeking a dependable team member to join our Residence Counselor team for overnight coverage. This position offers a structured evening and overnight schedule with a designated sleep period between lights out and lights on.

Sunday: 12:00 AM – 8:00 AM

Monday: 4:00 PM – 8:00 AM Tuesday

Friday: 4:00 PM – 8:00 AM Saturday

This position provides an opportunity to make a meaningful difference through consistent overnight support in a structured environment. Staff are expected to follow established overnight routines and respond to resident needs as required.

The designated sleep period occurs between scheduled lights-out and lights-on times.

Qualifications:

• High School Diploma or GED

• Valid Drivers License

• 1-3 years’ experience with diverse population

• Active listening skills

• Empathy

• Ability to maintain boundaries

• Crisis de-escalation skills

• Strong communication skills including interpersonal and written

Benefits:

• Health/Dental/Vision/Life Insurance

• Retirement planning options

• Employee Assistance Program

• Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)

• Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)

• Click here for our Benefits Brochure (https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:5863470c-1793-45fd-8b86-bc586a07b005)

Catholic Charities is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA) (https://www.dol.gov/agencies/whd/fmla)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)