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Supervisory Air Traffic Control Specialist (Operations Supervisor - MSS-2)

Federal Aviation Administration

Buffalo, NYFull-time$115–149K/yrPosted today

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At a glance

Compensation
$115–149K/yr
Location
Buffalo, NY
Schedule
Full-time
Work Authorization
US work authorization required

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Federal Aviation Administration seeks an Operations Supervisor in an ATC-7 Level terminal facility. The supervisor plans and directs operations, leads developmental and certified professional controllers, and manages staffing, work assignments, performance, employee concerns, and training. Applicants must meet one of the stated FAA position, facility-rating, area-certification, or MSS experience paths and must not be noncitizens.

Skills & qualifications

RequiredNice to have

Skills

Operations Planning, nice to haveStaff Supervision, nice to haveWorkforce Scheduling, nice to havePerformance Evaluation, nice to haveEmployee Relations, nice to have

Qualifications

FAA 2152 FG-14/FV-J or Above Regional or Headquarters Position for 1 Year, requiredFacility Rated or Area Certified in ATS Facility for 1 Year, requiredMSS Position in ATS Facility for 1 Year, requiredNoncitizen Applicants Not Accepted, required

Full job description

Summary

Serves as an Operations Supervisor in an ATC-7 Level terminal facility.

Duties

Is responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of developmental and certified professional controllers. Supervises a staff of air traffic control specialist who are responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. Requirements

We are not accepting applications from noncitizens. Qualifications

Specialized Experience: (1) Must have held an FAA 2152 FG-14/FV-J or above regional or headquarters position for at least 1 year (52 weeks); OR (2) Must have been facility rated or area certified for at least 1-year (52 weeks)in an ATS facility. NOTE: An employee who has been facility rated or area certified for at least 1-year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position; OR (3) Must have held a MSS position for at least 1-year (52 weeks) in an ATS facility. Qualifications must be met by the closing date of the vacancy announcement.

How You Will Be Evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Other Information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. 1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor (MSF). In lieu of providing a narrative response in the text box listed below each MSF, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each MSF. Your work history examples should be specific and clearly reflect the highest level of ability. Your MSF answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. 2. In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment. The selectee may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectee will be required to certify eligibility. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA

How this job compares

Set against the 1,921 open Operations Supervisor jobs on Olive Jobs, counted November 10, 2026.

Pay
  • This posting$115–149K/yr
  • New York median$74–85K/yr42 salary ranges
  • US median$73–91K/yr597 salary ranges

This range's midpoint, $132K, is 65% above the New York median midpoint ($80K) — in the top quarter of Operations Supervisor salary ranges in New York.

Openings
Olive Jobs lists 108 open Operations Supervisor jobs in New York and 1,921 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 1 year of experience — less than three in four Operations Supervisor postings that state a minimum ask for (median 3 years, across 973 postings).
Education
41 of the 1,921 open Operations Supervisor jobs (2%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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