Principal, Digital Security Engineer

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, artificial intelligence (AI-)powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, impactful, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in an ever-changing, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. As a Principal, Digital Security Engineer you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales strategies by leveraging various programs and offers. Additionally, you will be responsible for selling cloud services and platforms tailored for our managed customers. You will make an impact by helping clients secure their organizations. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Monitors, responds to, and acts as a thought leader on internal and external tech community posts, establishes and leads vibrant tech communities, including community calls, sessions, hackathon, etc. and acts as a mentor to the community. Contributes and participates in Customer Executive Briefing Center sessions. Identifies connections across platforms/workloads to promote collaborative learning. Builds readiness plans for peers or area level and proactively identifies gaps and new opportunities for learning. Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 6+ years technical pre-sales or technical consulting experience OR equivalent experience. Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 12+ years technical pre-sales or technical consulting experience OR equivalent experience. 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Build Strategy Builds customer compete knowledge, documents compete patterns across solution areas, and shares within the community to drive change and escalations for selling strategies. Be knowledgable on competition. Delivers customer compete knowledge back to product and engineering teams. Proactively develops strategic cross-workload/subsidiary and account-level responses to specific market threats by identifying market patterns and delivering feedback to business group on industry trends and needs. Acts as the voice of the customer (VOC) by acting as a role model for leveraging various internal resources (e.g., unified action tracker [UAT], technical feedback platform) and mentoring peers on proven practices around internal resource usage. Acts as a go-to resource for customer success. Works with local account teams to provide feedback on corporate domain messages. Works with local account teams to tailor and drive customer win strategy for the local markets. Identifies opportunities to promote usage. Ensures consistency and quality of engagements through adherence of standards and proven practices (e.g., managed service provider [MSP], managed certified professional [MCP]) in and provides feedback as needed. Establishes rules of engagement (e.g., role boundaries, handoff strategies) for extended team, and leverages deep knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack). Works with Tech Leadership of partner on joint goals of partnership Delivers assets that can be leveraged by others in the business.