Safety & Security Operations Supervisor
San Antonio, TXFull-time$18.8/hrPosted 3 days agoStill listed 2 days ago
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At a glance
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Job overview
The Safety & Security Operations Supervisor patrols the property, monitors security and life-safety systems, and responds to accidents, emergencies, disturbances, and hazards. The role documents incidents, conducts investigations and interviews, and supports owners, guests, and associates. It also includes reporting unsafe conditions, maintaining confidentiality, and working a flexible schedule that may include evenings, weekends, and holidays.
Skills & qualifications
Skills
Qualifications
Full job description
Hourly Rate: $18.80
JOB SUMMARY
Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.
CORE WORK ACTIVITIES
- Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
- Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
- Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.
- Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
- Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
- Complies with quality assurance expectations and standards.
- Stands, sits, or walks for an extended period or for an entire work shift.
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
- Performs other reasonable job duties as requested by Supervisors.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
Site Specific Perks
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Free On-Site Parking
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Discounted meals
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Department celebrations
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Associate Appreciation Week
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Monthly associate recognition and reward programs
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
How this job compares
Set against the 463 open Loss Prevention jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$18.8/hr
- Texas median$12/hr45 hourly ranges
- US median$15/hr358 hourly ranges
This rate, $18.80/hr, is 55% above the Texas median midpoint ($12/hr) — in the top quarter of Loss Prevention hourly ranges in Texas.
- Openings
- Olive Jobs lists 49 open Loss Prevention jobs in Texas and 463 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Burlington297 open
- Marriott19 open
- Target16 open
- Experience
- Loss Prevention postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (230 postings).
- Education
- 15 of the 463 open Loss Prevention jobs (3%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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