Health Benefits Claims Processing Clerk

Responsibility for review and processing of health benefit claims to ensure accuracy, completeness , and compliance with the Benefit Fund policies. Responsibilities and Duties: * Review and administration of NYC active and retiree employee health benefits, including prescription drug, dental, optical and supplemental medical benefits * Maintain accurate records of employee benefits enrollment and changes * Assist participants with inquiries regarding their health benefits and claim status * Coordinate with insurance providers and other benefits vendors * Identify and investigate any claim discrepancies or denials * Assist with distribution, and inquiries related to benefits related communications and documentation * Accurately enter, update and monitor data to Benefit Fund databases and systems * Ensure compliance with Benefit Fund policies and procedures Skills and Qualifications: * Strong written and verbal communication and interpersonal skills * Ability to handle sensitive information with discretion * Attention to detail and strong organizational skills * Data entry skills * Customer service orientation * Ability to work independently and as part of a team * Problem solving abilities