Senior Financial Center Manager

Financial Center Mgr Sr

The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides the team with resources for cross training such as financial planning to help clients accomplish their immediate and long-term financial goals.

Key Responsibilities and Duties

• Ensures financial centers are compliant with banking law, regulations, policies, and procedures to reduce risk exposure. Operates within the Bank’s risk appetite and achieves results by identifying, assessing, managing, monitoring, and reporting risks of all types.

• Monitors, coaches and holds team accountable for sales and performance goals and operational compliance and efficiencies.

• Resolves low to moderately complex issues regarding the customer and employee experience to meet financial center objectives.

• Implements the operational procedures, in accordance with internal policies and directives.

• Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.

• Leads the financial center while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.

• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Provides technical expertise on financial issues to other area managers to help them develop revenue and expense budgets and understand financial reports.

• Identifies obstacles and improves processes to define and refine processes, procedures and best practices with the ultimate result being exceptional client service.

• Effectively partners with all lines of business including commercial, and multifamily lending groups.

• Represents the bank in local community-based activities and boards.

• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.

Minimum Qualifications

• 5+ years of branch management experience with a proven ability to lead, coach, and develop direct reports to achieve performance and operational goals.

• 3+ years of client prospecting and business development experience, including identifying growth opportunities and expanding client relationships.

• Demonstrated success in community involvement and client engagement, with a strong focus on relationship building, local market outreach, and brand representation.

Preferred Qualifications

• Bilingual in English and Spanish, with the ability to communicate professionally in both languages.

Role Specific Work Experience

• 5+ Years Required; 7+ Years Preferred

Educational Requirements

• University (Degree) Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8PL

Posting End Date: 11/2/26

Job Seeker Notice

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

Pay Range $93,400 - $145,400

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.