
Alternative Dispute Resolution (ADR) Mediator
Equal Employment Opportunity Commission
Charlotte, NCFull-time$91–118K/yrPosted 1 day ago
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Job overview
The Alternative Dispute Resolution Mediator works in the EEOC’s Office of Field Programs, within an office in the Charlotte District. The role conducts neutral mediations involving employment discrimination disputes, including complex matters that may require innovative techniques. The mediator guides participants toward resolution, prepares settlement and case-resolution documents, and submits mediation reports.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Summary
As an Alternative Dispute Resolution (ADR) Mediator at the GS-0301-13, you will be part of the Office of Field Programs, U.S. Equal Employment Opportunity Commission, serving in an office within the Charlotte District. If selected, you will be responsible for conducting neutral ADR mediations involving employment discrimination disputes.
Duties
- Counsels potential mediation participants and their representatives regarding mediation as an alternative to an administrative EEOC investigation or other formal procedures.
- Mediates employment disputes alleging violations of the laws the EEOC enforces. Some disputes may contain complex issues and require application of new solutions or innovative techniques.
- Uses a variety of alternative dispute resolution techniques. Facilitates party interaction and provides parties with resolution options to bring about successful resolution.
- Exercises resourcefulness and ingenuity to win cooperation of the participants or to develop new approaches or solutions to problems where accepted methods and techniques have been challenged.
- Establishes a high degree of acceptability to the parties involved, particularly when issues are sensitive or participants are resistant to compromise.
- Drafts and revises, as necessary, settlement agreements and other case resolution documents and submits factual and timely mediation reports.
Qualifications
For the GS-13: You must have at least one (1) year of specialized work experience comparable to the GS-12 grade level in the federal service directly related to investigating and/or resolving Equal Employment Opportunity-related disputes, such as using effective settlement techniques to facilitate communication between disputants to break impasses and/or to further parties' understanding of different perspectives and interests in order to successfully guide parties toward mutual agreement. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS- 13 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have an education qualification requirement. How You Will Be Evaluated
Once the application process is complete, your resume and supporting documentation will be reviewed to determine whether you meet the minimum qualifications and eligibility requirements outlined in this announcement. A Subject Matter Expert (SME) or SME Panel will be utilized to assist in the technical evaluation of candidates' qualifications. Applicants who meet these requirements will be certified and referred to the selecting official. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Employment Law Mediation Techniques Oral and Written Presentations Oral Communication Stress Tolerance All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Equal Employment Opportunity The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Other Information
Relocation expenses will not be paid. This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125 You will be expected to report to one of the duty stations listed on this announcement. This job opportunity announcement may be used to fill additional similar vacancies across EEOC. If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information. All employees of the federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.
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