Crisis Intervention Counselor - Split Shift for 2nd and 3rd Shifts - Remote - Mu
Louisville, KYFull-time$7.25/hrSeen 1w agoSeen in employer's feed 2 days ago
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Job overview
The Crisis Intervention Counselor provides crisis, suicide, and homicide intervention counseling by telephone, identifies appropriate organizations and service providers, and follows up on callers’ situations. The role also includes maintaining intervention records, reviewing call reports, and, as assigned, supervising counselors or volunteers, providing training and consultation, attending meetings and training, and representing the crisis intervention center in awareness and prevention activities.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Job Description:
2nd and 3rd split shifts
ESSENTIAL JOB FUNCTIONS
Provides crisis,suicideand homicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Demonstrates good communication and interpersonal skills and ability and willingness to suspend personal judgement regarding callers presenting with diverse issues.
Demonstrates ability and willingness to protect caller and co-worker confidentiality
Documents and maintainsaccurate, thorough records of all telephone interventions transacted during the work shift.
Reviews daily and "pass through" call reports to ensure accurate information documentation and records maintenance.
As assigned, supervises and monitors the work of volunteers and/or staff counselors on individual shifts to ensure provision of quality crisis assistance services, adherence to all CIC and SCS policies and procedures and accurate documentation.
As assigned, provides crisis intervention and suicide awareness and prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
Attends and participates in individual supervision, staff and team meetings, required CIC, 988 and SCS training sessions.
As assigned, represents the CIC ininternal and external activities to promote crisis and suicide awareness, prevention and available resources.
EDUCATION
Minimum: Bachelor's degree in Psychology, Sociology, Human Services, Social Services or a related field of study. Psychology degree preferred.
Or
For active CIC volunteers:
High School diploma or GED with successful completion of all AAS/988/Vibrantrequired training for Crisis/Suicide Intervention Counselor status and minimum of six months of volunteer Crisis Intervention Counselor independent service with the CIC after completion of required training.
EXPERIENCE
Minimum of one year experience in crisis intervention services / behavioral health services.
Previous Crisis Call Center experience preferred
Previous experience working in a confidential remote work environment preferred
Time Type:
Full time
Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to r ace, color, national origin, gender, disability, s exual orientation, marital status, or protected veteran status.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
JR-012230
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