IT Engineer
Oneonta, NYJobSeen 2w agoSeen in employer's feed 2 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Directive Technology Inc. seeks motivated IT engineers to support clients and resolve user computing challenges. The role involves onsite user support, troubleshooting, maintaining client networks and equipment, documenting service activity, and coordinating with staff and vendors. Ideal candidates are team-oriented problem solvers with strong customer service and communication skills, and an interest in developing their technical skills through ongoing training.
Skills & qualifications
Skills
Qualifications
Full job description
We are looking for motivated IT engineers to join our team and contribute to servicing our clients. Ideal candidates should excel in solving complex problems and demonstrate a preference for working with a team to tackle demanding computing challenges. Our IT team plays a crucial role in keeping our clients' users connected and are responsible for tackling tech challenges including; identifying, documenting and troubleshooting user computing issues to resolution and maintaining customer satisfaction. This position requires dedication, persistence, follow-up, effective utilization of provided resources and the ability to research resolutions as needed. Any applicant should be eager to advance their technical skills through ongoing training opportunities. Job duties include utilizing our professional services automation solution along with other service-specific tools and technologies to deliver onsite user support services and update service request information and collaborate and work with other staff and vendor support resources to resolve issues. Minimum Skills Required: Knowledge of hardware; Knowledge of Microsoft software applications: Windows 10 & 11, O365, a plus would be Windows Server, Active Directory knowledge; Strong interpersonal skills required to effectively communicate with users and vendors; Passion for teamwork, continuing education, problem solving and exceptional customer service; Must be well spoken, outgoing, organized, detailed-oriented, dependable and flexible; Valid drivers license and proof of insurance/ Reliable transportation This Position Entails: Troubleshooting user problems remotely and onsite; Accurate documentation of all activities conducted; The ability to manage, maintain, troubleshoot and support our users networks, equipment, software and services; The desire to take on assigned projects and follow through to completion in a timely manner; The ability to learn quickly and adapt to changing requirements; The Successful Candidate must be: Professional and articulate; Technically proficient; A relationship builder; A problem solver
How this job compares
Set against the 2,757 open IT Support jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This postingNot listed
- New York median$75–94K/yr108 salary ranges
- New York median$26–31/hr71 hourly ranges
- Openings
- Olive Jobs lists 240 open IT Support jobs in New York and 2,757 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- City of New York12 open
- Kaleida Health9 open
- CUNY7 open
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,894 postings).
- Education
- 263 of the 2,757 open IT Support jobs (10%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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