Utility Service Worker I - 955

The purpose of this job is to assist in the connection and disconnection of metered services due to account changes. Completes service orders on metered utility services. Collects and records metered service data using GPS. - Investigates complaints regarding bills, re-reads meters, examines meters and connections, and reports defects in service lines or meters. - Assists with performing metered services disconnections and reconnections for delinquent utility accounts. - Contacts customers to investigate and resolve utility billing concerns with metered services. - Assists with meter data collection and performing non-critical service orders. - Provides general customer service and support. - Assists with collection of GPS data. - Installs and/ or replaces water meters and electric meters. - Regular attention is a necessary and essential function. - Performs other duties as assigned. Knowledge of: - Water meter types, setup, and configuration of radio transmitters. - Electric meter types, applicable safety practices, and PPE. - Basic National Electric Codes for electric metered services. - Common GPS mapping software applications. - Relevant laws and regulations pertaining to electric and water metering. - Standard practices, methods, materials, tools, equipment, and safety practices of water and electric meters and billing.