Business Systems Analyst

Description

We are looking for a Business Systems Analyst to support business operations and strengthen the connection between functional teams and technology solutions in Bloomington, Minnesota. This role focuses on understanding business needs, improving processes, and helping resolve system-related issues that affect day-to-day performance. The ideal candidate brings a strong analytical mindset, experience with enterprise applications, and the ability to translate complex requirements into practical, effective solutions.

Responsibilities:

• Partner with business teams and technical stakeholders to gather needs, clarify objectives, and convert operational challenges into well-defined system requirements.

• Investigate application and process issues by reviewing incidents, identifying patterns, and helping drive timely resolution of production support concerns.

• Facilitate root cause analysis efforts and contribute to problem resolution and controlled change activities related to enterprise systems.

• Create clear documentation such as process maps, workflow diagrams, use cases, and data flow materials to support solution design and implementation.

• Assist with the planning, validation, rollout, and post-launch support of business applications across multiple functional areas.

• Identify opportunities to streamline workflows, reduce manual effort, and improve system performance through automation and emerging technologies, including AI-enabled tools.

• Evaluate proposed solutions to ensure they align with business goals, preserve data accuracy, and support compliance and operational reliability

Requirements

• 3+ years of experience in business analysis, systems support, or a related analyst position within a technology-driven environment.

• Demonstrated ability to gather, document, and refine business requirements for functional system enhancements or process improvements.

• Experience supporting enterprise platforms and working across departments such as finance, supply chain, inventory, manufacturing, or customer operations.

• Working knowledge of enterprise applications such as Microsoft Dynamics 365, JD Edwards, or comparable ERP and business systems.

• Understanding of system integrations, application workflows, and the movement of data across connected platforms.

• Familiarity with service management practices, including incident, problem, and change management processes.

• Strong analytical and documentation skills, with experience producing process flows, gap analyses, and business requirements artifacts.

• Exposure to Agile or Scrum environments and the ability to collaborate effectively with cross-functional teams.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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