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Director of Protective Operations and Logistics

Fidelity

Boston, MAJob$95–186K/yrPosted todayStill listed today

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At a glance

Compensation
$95–186K/yr
Location
Boston, MA
Work Authorization
Not specified

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Job overview

The Director of Protective Operations and Logistics leads Fidelity’s executive protection program, including operational planning, staffing, scheduling, transportation, training, and the TSA Aircraft Security Officer program. The role provides program oversight and subject matter expertise, collaborates with internal and external security partners, and advises senior executives on protective operations and risk. A bachelor’s degree is preferred, though equivalent professional experience will be considered.

Skills & qualifications

RequiredNice to have

Skills

Executive Protection, nice to haveLogistics Management, nice to haveSoftware Project Management, nice to haveOrganizational Skills, nice to haveCommunication Skills, nice to haveRisk Analysis, nice to haveManagement Training, nice to haveTeam Leadership, nice to haveExecutive Protection Operations, nice to haveProtective Advances, nice to haveTravel Security, nice to haveTransportation Security, nice to haveVenue Assessment, nice to haveRoute Planning, nice to haveProtective Operations Logistics, nice to haveExecutive Support Request Assessment, nice to haveRisk Assessment, nice to haveProject Management, nice to haveVerbal Communication, nice to haveWritten Communication, nice to havePresentation Skills, nice to haveTSA ASO Program Administration, nice to haveCompliance, nice to haveStaffing Management, nice to havePersonnel Scheduling, nice to haveResource Allocation, nice to haveMentoring, nice to haveExecutive Travel Coordination, nice to haveEvent Planning, nice to haveExecutive Transportation Management, nice to haveFleet Utilization, nice to haveTraining Program Development, nice to haveOperational Exercises, nice to haveReadiness Assessments, nice to haveDomestic and International Travel, requiredHigh-Pressure Operations, nice to haveRelationship Management, nice to have

Qualifications

7+ Years Executive Protection, requiredBachelor's Degree or Equivalent Experience, nice to haveCTM, CPP, PSP, EPP, TSA ASO or Related, nice to haveASO Certification or Ability to Obtain, nice to have

Benefits

Medical Insurance
401(k) Match
Paid Time Off
Parental Leave
Tuition Assistance

Full job description

Fidelity will not provide immigration sponsorship for this position.

Job Description: Director, Executive Protection, Protective Operations and Logistics The Role: As the Director of Protective Operations and Logistics within the Executive Protection team, you will be responsible for executive protection program management and logistical planning, including staffing, scheduling, protective transportation operations, support request vetting and assessment, training administration, and oversight of the TSA Aircraft Security Officer (ASO) program. Reporting to the Head of Executive Protection, you will provide operational leadership, program oversight, and subject matter expertise on executive protection and protective operations matters. You will be responsible for ensuring the effective execution of day-to-day protective operations while supporting the continued enhancement of the firm's executive protection capabilities. The position requires close collaboration with Global Security Operations, the Global Security Operations Center (GSOC), Travel Security, and key internal and external partners to implement and support Fidelity's executive protection strategy. Success in this role requires exceptional organizational, leadership, and relationship-management skills, as well as the ability to balance competing priorities while delivering consistent, discreet, and service-oriented experience for Fidelity's senior leadership. The Expertise and Skills You Bring

  • 7-10 years of experience protecting C-suite executives, board members, and/or government officials in complex, dynamic, and globally distributed operating environments within corporate, government, military, or law enforcement settings.

  • Exceptional organizational and project management skills with the ability to effectively manage multiple workstreams

  • Exceptional verbal, written, and presentation skills, including the ability to communicate effectively with executives, business leaders, security professionals, and external stakeholders

  • Extensive knowledge of executive protection operations, including protective advances, travel security, transportation security, venue assessment, route planning and protective operations logistics.

  • Expertise in assessing, prioritizing, and coordinating executive support requests while balancing risk, resource requirements, and business priorities.

  • Ability to travel domestically and internationally as required and operate effectively in dynamic, rapidly changing, and high-pressure environments.

  • Strong understanding of TSA Aircraft Security Officer (ASO) program requirements, administration, compliance, certifications, and operational integration; the ability to obtain and maintain ASO certification is highly preferred.

  • Demonstrated ability to manage executive protection staffing models, personnel scheduling, resource allocation, and operational readiness across multiple locations and priorities.

  • Demonstrated ability to lead, mentor, develop, and build high-performing teams while fostering a culture of professionalism, accountability, discretion, and service excellence.

  • Experience coordinating and supporting executive travel, special events, corporate meetings, and other high-visibility engagements requiring detailed planning and collaboration.

  • Experience managing executive transportation programs, including vehicle operations, driver standards, fleet utilization, and transportation security protocols.

  • Experience developing and managing executive protection training programs, operational exercises, performance standards, readiness assessments, and professional development initiatives.

  • Bachelor's degree is preferred; equivalent professional experience will be considered.

  • Relevant professional certifications such as CTM, CPP, PSP, ASIS Executive Protection Professional (EPP), TSA ASO, or other intelligence, investigation, or executive protection credentials are a plus.

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The Purpose of Your Role

  • Lead the planning, coordination, and execution of executive protection programs that ensure the safety, privacy, and operational effectiveness of Fidelity's executive leadership.

  • Manage the day-to-day administration and logistical support of executive protection operations, including staffing, scheduling, executive travel, protective transportation, training, and resource allocation.

  • Provide operational leadership and oversight for executive protection program management, ensuring consistent service delivery, operational readiness, and alignment with organizational priorities.

  • Serve as a trusted partner to executive stakeholders by delivering responsive, discreet, and customer-focused protective services in support of business activities and executive requirements.

  • Oversee the planning and coordination of executive travel, special events, site visits, and high-profile engagements, ensuring appropriate protective measures and logistical support are in place.

  • Manage and enhance the TSA Aircraft Security Officer (ASO) program, executive transportation services, training initiatives, and other core executive protection capabilities.

  • Serve as a trusted security advisor to senior executives, providing strategic guidance, risk-based recommendations, and executive-level briefings on protective operations, emerging threats, and security-related matters.

The Team The Executive Protection team is part of the broader Protective Services team, which in turn is part of Fidelity’s Global Security team. The Executive Protection team is a highly valued team dedicated to the protection of the firm’s executive leadership and events. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $95,000-186,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:

Security

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