System Development Engineer, Technology Enablement Services

Description

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. Amazon Robotics is the global leader of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.

The Amazon Robotics (AR) Digital System Development (DSD) team builds the enterprise platforms and integrations that make Amazon Robotics product lifecycle management, manufacturing planning, and supply chain operations seamless. We're looking for an innovative, results-oriented System Development Engineer (SysDE) to design and scale the event-driven middleware connecting our cloud-native platforms to third-party PLM applications (Oracle Agile PLM, Siemens Teamcenter), ERP systems (Oracle EBS, SAP S/4HANA), MES (Tulip), and external trading partners including 3PLs and critical suppliers. You'll own both the internal integration contracts, event buses, API orchestration, and data transformation pipelines across our product portfolio, and the external B2B integrations that power real-time inventory management, order fulfillment, and supply chain collaboration across AR's global logistics network.

You'll own the end-to-end system design across every architectural layer, traffic and routing, caching, data storage, compute, and observability and reliability, building a platform that scales independently per integration, isolates internal from external failure domains, and stays dependable at global scale through strong SLAs, resilience, and operational excellence.

The ideal candidate thrives in a fast-paced environment, is passionate about building enterprise integration platforms that handle 100K+ requests per second, and thinks in terms of event schemas, connectors, B2B data interchange standards, and integration contracts rather than individual application features. Successful candidates will be a high-bandwidth SysDE who can map complex data flows across heterogeneous internal systems and external partner ecosystems, simplify relentlessly, deliver results, and build integration solutions that scale globally.

Key job responsibilities

• Design, build, and scale the enterprise integration platform (hub-and-spoke architecture) that orchestrates data flow between PLM, ERP, IAM, and AI systems internally, and 3PL/supplier systems externally

• Develop and maintain event-driven connectors, API routes, and data transformation pipelines that enable upstream and downstream systems including external trading partners to publish and subscribe to product lifecycle and supply chain events

• Design and implement partner onboarding patterns that reduce 3PL integration timelines from months to weeks through standardized, reusable connector frameworks and industry-standard protocols (EDI, AS2, API-based interchange)

• Build and operate real-time and batch integration pipelines using AWS services (API Gateway, EventBridge, Step Functions, Lambda, ECS/Fargate, DynamoDB, S3, SQS/SNS)

• Design schema mapping and data transformation logic across heterogeneous enterprise systems.

• Troubleshoot complex integration failures spanning multiple system boundaries both internal services and external partner connections applying cross-domain understanding to diagnose root causes in distributed event-driven architectures

• Instrument integration pipelines with comprehensive observability (metrics, tracing, alerting) and drive operational excellence through COE/post-mortem processes

• Partner with product teams to onboard new internal event producers/consumers, and partner with Supply Chain and Logistics teams to onboard new 3PL and supplier integrations.

• Secure internal and external data exchange by implementing authentication, authorization, and encryption patterns (OAuth2, mTLS, IAM roles, secrets management) that meet enterprise and partner compliance requirements

• Engineer for high availability and fault tolerance across system boundaries through retries, idempotency, dead-letter handling, circuit breakers, and disaster recovery to guarantee reliable delivery of critical lifecycle and supply chain events

• Define integration contracts and governance standards (schema versioning, backward compatibility, API lifecycle management) that let internal and external systems evolve independently without breaking downstream consumers

• Continuously optimize platform throughput, latency, and cost by right-sizing compute, tuning event batching and partitioning, and applying scaling strategies that handle AR's growing volume of lifecycle and supply chain events

• Author and maintain technical design documents, runbooks, and integration playbooks, and raise the bar through design and code reviews that establish engineering best practices across the integration domain

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• Experience in automating, deploying, and supporting large-scale infrastructure

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

• Experience with CI/CD pipelines build processes

• 3+ years of non-internship professional software development, or 2+ years of system administration experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• 1+ years of systems engineering experience, or Bachelor's degree in engineering or equivalent

• 1+ years of Amazon experience, or experience with AWS services or other cloud offerings

• Bachelor's degree or foreign equivalent in computer science, engineering, mathematics or equivalent

• Experience programming with at least one software programming language, or experience (non-internship) in professional software development

• Experience running an effective operational excellence program

Preferred Qualifications

• Experience with large distributed IT systems

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Experience in B2B, high-tech products/services preferred

• Experience with ERP systems (e.g., SAP, Oracle, Workday), or experience with cube engine tools (e.g. TM1, Cognos or Essbase), SQL and Data warehouse

• Experience in agile/scrum or related collaborative workflow, or experience with data infrastructures: relational analytic DBMS, Elastic-Search, and Big Data EMR/EC2/Glue/Lambda

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, SANTA CLARA - 148,700.00 - 201,200.00 USD annually

USA, MA, N.Reading - 129,200.00 - 174,800.00 USD annually

USA, TX, Austin - 129,200.00 - 174,800.00 USD annually

USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually