Case Manager Penfield

Case Manager Penfield

• • Job Tracking ID: 512876-915771

• Job Location: Penfield, NY

• • Date Updated: October 05, 2026

• Starting Date: ASAP

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Job Description:

Overview

Case Manager team member assists with ensuring the health and well-being of our residents by

being responsible for the admission of residents; providing case management services for

residents; and serving as the designated Discharge Planner for the facility.

Responsibilities

• Ability to verbally communicate well with residents, families, and staff members

• Ability to read and understand task assignments, ability to report verbally and provide written documentation as required

• Display of genuine concern for the elderly; a dependable, patient and compassionate attitude towards residents. Demeanor always respectful of residents' rights and wishes

• Ability to cooperate and maintain respectful treatment with others. Sense of responsibility, maturity, diplomacy, and ability to work well with residents, families, and other staff members

• Demonstrated willingness to uphold the vision and mission of the company.

• Ability to perform assigned tasks based on Heathwood Core Values and to a high degree of excellence and cleanliness.

Experience and Skills:

Qualifications

• Bachelor’s degree in social work or related field and one year full-time experience in provision of services to the older adult population; or an associate’s degree in social work or related field and three years full-time experience in provision of services to older adult population.

• Valid New York Drivers License and clean driving record required.

• Knowledge in Microsoft Office programs preferred.

• Case work experience required; case work with the elderly or work in a supervisory capacity requiring initiative and responsiveness to the needs of others preferred.

• Ability to meet the public easily, handle problems diplomatically, and cooperate with other staff members necessary.

• Evidence of professional growth, continuing education and community involvement considered.

• Ability/Willingness to work closely with the Sales Manager and Resident Care Manager/nursing department.