Digital Content Specialist - Communications Specialist 2

Working Title: Digital Content Specialist

Job Class: Communications Specialist 2

Agency: Human Services Dept

• Job ID : 97875

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/21/2026

• Closing Date : 10/27/2026

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS - Central Office / OIG-LIC Operations Support

• Work Shift/Work Hours : Day Shift / 8;00am to 4:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $29.76 - $43.69 / hourly; $62,138 - $91,224 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

This position exists to oversee digital content and its governance for the Licensing Division. This includes completing updates to forms utilized by business units within the division, planning and implementing digital content-related projects, and developing and updating content for the division’s public webpages. The incumbent ensures that digital content and related projects and processes are accurate, accessible, aligned with the Office of Inspector General’s priorities and directives, and comply with Department of Human Services’ web standards and initiatives.

The domain of responsibilities include, but not limited to:

• Develop forms and other documents. Use a high degree of proficiency when creating forms and documents with industry-grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.

• Serve as division’s content strategy functional expert for web-based communications.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of work experience developing content for web-based communications and accessible documents and forms.

Work experience must clearly demonstrate:

• Practical understanding of technology systems, hardware and software; communications tools, products and training and event content, agendas and schedules;

• Proficient in Section 508 of Rehabilitation Act, W3C WCAG, accessible user interface design (UI design) and universal design (UD) practices and principles;

• Microsoft Windows and Microsoft Office, including Word, PowerPoint, Excel, Outlook and SharePoint;

• Proficient in Adobe Acrobat for designing PDF files and making them accessible and using Adobe Creative Cloud/CS software (Acrobat, Dreamweaver, InDesign, Illustrator, Photoshop);

• Skilled at website development and managing web content through a Content Management System (CMS) platforms and multimedia formats.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.

• Adobe Creative Cloud Suite and other publishing tools.

• CommonLook accessibility software.

• Experience using general markup languages including HTML/CSS/XML.

• Continuously improved content organization to meet audience needs based on researched decisions.

• Demonstrate a high level of computing skills using a variety of PC based applications (Microsoft, Adobe, and other programs) and an interest in learning additional applications and skills, including AEM Forms Designer and basic JavaScript.

• Use a high degree of proficiency when creating forms and documents with industry-grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.

• Present complex, technical information to individuals with varying skills and experience levels.

• Engage in active listening with coworkers, management and clients/customers.

• Business English, spelling, grammar and word processing to create/edit a variety of written documents.

• Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.

Additional Requirements

Candidate for this position is required to successfully pass a background investigation prior to employment. Background investigation components are as follows:

• Criminal background check

• Reference check

• Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.