Assistant Water Utility Operator/Manager

Definition Under the general supervision of the Operator/Manager, the Assistant Operator oversees and manages the daily operations of the district. Responsibilities include business administration, meter reading and billing, short- and long-term system planning, and maintenance of all District infrastructure, including water mains, meters, service lines, hydrants, the elevated storage tank, pumping equipment, chlorine boost systems, buildings, and grounds. Additional duties may be assigned as needed. Supervision Exercised Provides technical and functional supervision to the Office Assistant. Essential Duties & Responsibilities System Operations & Maintenance - Inspect, operate, troubleshoot, adjust, and repair pumps, motors, valves, chemical feeders, generators, and related equipment. - Monitor system performance; read gauges, charts, and flow indicators; make operational adjustments as needed. - Calculate and adjust chemical dosages to maintain proper water quality. - Collect samples and complete DEQ and EPA reporting requirements. - Calibrate, repair, and maintain instruments, gauges, and meters. - Locate water and sewer lines using radio and magnetic locator devices. - Respond to service calls and emergency call-outs. Infrastructure & Facility Maintenance - Perform general facility and grounds maintenance including cleaning, painting, repairs, and security checks. - Maintain and repair automotive, building, and operational equipment. - Manage inventory of parts, tools, and supplies; fabricate tools or parts when necessary. Customer Service & Field Work - Issue permits for new water service connections; inspect installations; install meter pits and meters; - Install, test, repair, and maintain meters and backflow devices. - Read and record meter readings; upload/download handheld meter-reading devices. - Check for leaks, thaw frozen meters, insulate pits, and adjust meter or valve elevations. - Respond to customer complaints professionally and effectively. Administrative & Planning Duties - Maintain, compile, and update operational logs and reports. - Perform mathematical calculations related to system operations. - Oversee and develop annual budgets; prepare recommendations for Board decision-making. - Review maps, blueprints, and development proposals; inspect new water line installations and taps. - Assist with short- and long-term planning for District operations, infrastructure, and policy needs. Safety - Follow all safety procedures related to traffic control, confined spaces, excavation, chemicals, and power equipment. - Maintain compliance with all regulatory requirements. Qualifications Knowledge of: - Tools, materials, and equipment used in water treatment and distribution. - Methods and techniques for maintenance and repair of water systems. - Record-keeping principles and basic bookkeeping. - Short- and long-term water system planning. - Computers, Microsoft Office, and basic electrical concepts. Experience & Training Experience: - Must have experience in a water system operation. - Experience in general construction using hand and power tools. - Management experience in business and personnel supervision. Education/Training: - High school diploma or equivalent. - Current Level I, II and Level I well Operator License in Distribution or the ability to obtain the license within a Board-approved timeframe, with active progress toward completion required. - Valid Wyoming driver's license. Special Requirements - Must be a self-starter capable of working independently without regular oversight. - Must be able to identify short- and long-term operational needs and provide recommendations to the Board. - Must be able to sit, stand, walk, kneel, crouch, stoop, crawl, twist, climb 120-foot ladders, push/pull/lift 50 lbs., and work in adverse weather conditions. - Must be able to work around mechanical, electrical, and chemical hazards. - Serves as the primary on-call operator (must respond within one hour) except during approved vacation or scheduled absence.