Director, Patient Access
Bismarck, NDFull-timeSeen 3w agoSeen in employer's feed 2 days ago
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Job overview
Sanford Health seeks a Director of Patient Access to lead patient access services and supporting functions across a regional healthcare network. The role oversees initiatives, staffing, training, personnel and fiscal management, and improvement opportunities such as denials management and accounts receivable. It also directs patient access workflows, team development, and the customer front-end experience while coordinating with organizational and business partners.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Bismarck Clinic Location: Bismarck, ND Address: 222 N 7th St, Bismarck, ND 58501, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00
Department Details
Lead a team of 250+ staff and leaders responsible for patient access services across a large regional healthcare network, helping shape how thousands of patients connect with care each year.
Job Summary
Responsible for leadership of Patient Access, all its supporting functions, and the leadership for supporting Sanford for development of new initiatives; training and staffing support as needed through the provision of oversight, direction, and coordination. Requires effective leadership, sound judgment, and strong decision making abilities. Must be a systems thinker, team oriented, patient and business focused, innovative and self directed. Execution of vision, strategies, and quality improvement activities is required for the achievement of the department and organizational goals. Must be knowledgeable in research and evidence based practices and ensure that the utilization of practices are integrated into operations; consistent with or outperforming national standards and benchmarks. Responsible to encourage and evolve individual and professional growth as well as development of interdisciplinary team based learning for the simulation and programmatic arenas. Effective collaborative skills are required to direct and design innovative solutions that incorporate safety, quality, risk, human capital, and organizational development perspectives. Must be able to research, plan, develop and implement projects, programs, communication strategies with leaders, department support, and vendors. Must build effective relationships with organizational and business entities and is accountable for personnel management and fiscal management of related budget. Responsible for the oversight of Patient Access enhancement opportunities including but not limited to denials management and accounts receivable improvement. Must have foresight of how operational changes affect other departments, processes, system workflows, and other requirements to ensure successful business management. Skill to balance Patient Access needs throughout the organization and to assist in managing overall needs of the region while providing uncompromised care to the customer. Responsible for managing the entire scope of Patient Access processes from managing the quality veracity of each workflow to leading and orchestrating migration of the customer front end experience. Strategically builds a productive and focused team to achieve the objectives of the department. Ensures staff development is in line with strategic organizational and departmental objectives. Involved in candidate selection and onboarding, including scheduling training and integration into team. Evaluates employee performance and supports continuous professional development for employees.
Qualifications
Bachelor's degree in business, health care administration or a related field.
Must have seven years experience in a health care setting and have extensive knowledge of system applications and functions.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected] .
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0277911 Job Function: Revenue Cycle Featured: No
How this job compares
Set against the 979 open Patient Access jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This postingNot listed
- US median$122–176K/yr174 salary ranges
- US median$20–29/hr384 hourly ranges
- Openings
- Olive Jobs lists 979 open Patient Access jobs across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- AdventHealth67 open
- Providence58 open
- Pharming Healthcare51 open
- Experience
- This posting asks for at least 7 years of experience — more than three in four Patient Access postings that state a minimum ask for (median 2 years, across 682 postings).
- Education
- This posting asks for a bachelor's degree; 161 of the 979 open Patient Access jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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