Quality Assurance and Support Intern
Albany, NYFull-time / Temporary$20/hrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Quality Assurance and Support Student Intern works with multiple units in the department, primarily assisting the DOSS Unit with document preparation and scanning. The intern also supports training development and delivery, procedure documentation, document processing, retirement application processing, and general administrative work. Candidates must be enrolled full-time in a bachelor’s or master’s degree program and have at least one semester remaining after the internship.
Skills & qualifications
Skills
Qualifications
Full job description
NY HELPS No
55-b/c Eligible No
Agency Teachers' Retirement System
Title Quality Assurance and Support Intern
Occupational Category Clerical, Secretarial, Office Aide
Salary Grade Hourly
Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System)
Salary Range From $20 to $20 Hourly
Employment Type Full-Time
Appointment Type Temporary
Internship Yes
Jurisdictional Class Unclassified Service
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Albany
Street Address 10 Corporate Woods Drive
City Albany
State NY
Zip Code 12211
Duties Description The Quality Assurance and Support (QAS) Student Intern will have the opportunity to work closely alongside members of multiple Units in the QAS department. The incumbent will primarily assist the DOSS Unit with document prep and scanning. They will also assist the Documentation and Training Unit with creating and presenting trainings and developing procedure documentation. They will also assist the Resource Unit with document processing.The Quality Assurance and Support Intern will be responsible for, but not limited to, the following duties:-Prepping ceased cases for scanning-Prepping incoming mail for scanning to member files-Scanning documents-Processing retirement applications-Creating sections of divisional training programs-Assisting in facilitating divisional training programs-Developing and format procedures for units within the Member Relations division-Providing general administrative support to the QAS team
Minimum Qualifications Candidates must be currently enrolled in a full-time bachelor’s or master’s degree program with at least one semester remaining to complete all degree requirements following the internship
Some positions may require additional credentials or a background check to verify your identity.
Name Aleks
Telephone
Fax
Email Address [email protected]
Address
Street 10 Corporate Woods Drive
City Albany
State NY
Zip Code 12211
Notes on Applying To be considered, please apply on our applicant portal: https://nystrs.wd12.myworkdayjobs.com/en-US/NYSTRS\_Careers/details/Quality-Assurance-and-Support-Intern\_R-00225
How this job compares
Set against the 5,050 open Quality Assurance jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$20/hr
- New York median$25–29/hr74 hourly ranges
- US median$26–31/hr825 hourly ranges
This rate, $20/hr, is 27% below the New York median midpoint ($28/hr) — in the lowest quarter of Quality Assurance hourly ranges in New York.
- Openings
- Olive Jobs lists 286 open Quality Assurance jobs in New York and 5,050 across the US. 3% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Regeneron Pharmaceuticals20 open
- CDM Smith5 open
- Curia5 open
- Experience
- Quality Assurance postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 2 to 5 years (3,868 postings).
- Education
- 1,735 of the 5,050 open Quality Assurance jobs (34%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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