AI Specialist Solution Engineer Public Sector

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 02/16/2026. Applications will be accepted until February 16, 2026. Job Details:An AI Specialist in the Global Public Sector is an expert in understanding Salesforce Artificial Intelligence solutions and responsible for designing, architecting, and demonstrating the next generation of Agentic AIsolutions. The AI Specialist will leverage the Salesforce platform and the broader AI ecosystem to modernize government, education, and non-profit services, leveraging AI in the flow of work to help with simple automation to autonomous actions. In addition, the role involves leveraging data in both unstructured and structured formats to support Generative AI and Predictive AI features that support use cases across the wide range of services offered by Public Sector Customers. A critical component of this role is navigating the intersection of innovation and regulation. The AI Specialist will ensure the ethical use of AI via Salesforce capabilities and approaches including the Einstein Trust Layer and Agentforce Observability adhering to strict global compliance standards (e.g., FedRAMP, IL4/5/6, GDPR). As a trusted advisor, the AI Specialist will guide customers and agency leaders in shaping AI strategies that promote efficiency, transparency, and equitable outcomes for all citizens. Responsibilities: * Architect Agentic Workflows: Design and demonstrate Employee, Service, and other types of Agentforce Agents that can reason, orchestrate multi-step tasks, and execute actions across disparate public sector systems. * Data Foundation & Grounding: Demonstrate and collaborate with customers to identify foundational data-centric solutions using the Salesforce platform and Salesforce Data Cloud to enable Agentic and general Salesforce AI solutions that are grounded in relevant data to increase trust and reduce inaccuracies and hallucinations. * Trust & Governance Leadership:Serve as an expert on trust and governance of AI on the Salesforce platform, including the use of the Einstein Trust Layer, Session Tracing Data Model (STDM), and Data Cloud for AI governance, management, and observation. * AI Workshops & Prototyping:Lead "Build with AI" workshops and develop high-impact Proofs of Concept (POCs) that show how GenAI can solve specific agency pain points, such as benefits eligibility or emergency response routing. * Technical Sales Authority:Serve as the technical lead for strategic RFPs, ensuring that AI solutions are architecturally sound, scalable, and integrated with existing government legacy systems. * Product Feedback Loop:Collaborate directly with Salesforce Product Engineering to relay field requirements, ensuring Public Sector needs for feature parity are prioritized in the product roadmap. Core Skills & Requirements: * Educational Foundation:B.S. computer, engineering, mathematical, or equivalent technical experience in implementation or technical pre-sales. * Sales Engineering Excellence:5+ years of experience in technical pre-sales, focusing on SaaS, Cloud, or Enterprise AI. * AI/ML & LLM Mastery:Deep unders