Senior Client Solutions Manager
Canon Business Process Services
ALPHARETTA, GA · HybridFull-time$155K/yrPosted 1 day agoSeen in employer's feed today
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At a glance
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Job overview
The Senior Client Solutions Manager leads a portfolio of regional accounts, partnering with executive client stakeholders to shape long-term strategies, expand accounts, and create measurable value. The role oversees operational governance and profitability, sponsors scalable innovations, and mentors client service teams. It requires 10–20% travel and is hybrid. The posting lists an annual salary of $155,000 and describes medical, dental, vision, and 401(k) benefits.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Annual Salary: $155,000
Hybrid Postion: Requires 10-20% travel
The Senior Client Solutions Manager is a leader across a portfolio of regional accounts, acting as an enterprise-level trusted advisor who drives macro-level strategic alignment, sustainable account expansion, and transformative value creation. This senior role elevates regional performance by proactively partnering with executive client stakeholders to anticipate industry pressures, shape long-term business strategies, and sponsor scalable innovations. The Senior Client Solutions Manager balances executive client relationship management, multi-segment operational governance, and advanced organizational leadership to optimize regional profitability, mentor Client Solutions Managers and client service teams, and deliver measurable return on investment.
Responsibilities
RESPONSIBILITIES
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Proactively audit client environments to sponsor, design, and execute scalable innovations, integrating advanced technologies and operational efficiencies to deliver measurable client value and return on investment (ROI).
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Direct the strategic development and expansion of client accounts, transforming client relationships into enterprise-level trusted advisor partnerships and maximizing profitability across accounts.
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Forge and maintain high-level strategic partnerships with C-suite and senior client decision-makers to anticipate industry pressures, shape long-term business strategies, and align CBPS capabilities with client macro goals.
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Identify service expansion opportunities, contribute to complex proposal development, and oversee contract negotiations and renewals across accounts within assigned scope of responsibility.
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Accountable for account P&L performance against budgets, and the design and enforcement of robust Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
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Deliver executive presentations to demonstrate ongoing value, mitigate risk, and enhance client visibility.
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Lead, mentor, and develop Area Managers and/or client service teams, fostering a high-performing culture rooted in continuous improvement, professional development, and data-driven operational excellence.
PHYSICAL DEMANDS/WORKING CONDITIONS
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10% - 20% travel required; driving as needed
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Occasional client entertainment after normal business hours, including dinners and events
Qualifications
QUALIFICATIONS
EDUCATION:
- MBA or Bachelor’s degree with MBA-equivalent experience and competency
EXPERIENCE:
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5 - 7 years’ management and service industry experience, with experience in management, project coordination, business process and organizational workflows
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4+ years’ experience supervising staff in a similar functional area
KNOWLEDGE:
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Previous P&L responsibility, prior experience in a customer service environment
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Experience interfacing with executive-level customer contacts
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Experience providing immediate response and remediation to escalated client and Senior Management concerns
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Strong knowledge of data analysis and reporting
COMPUTER SKILLS:
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Strong experience in Microsoft Word, Excel, PowerPoint and Visio
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Experience creating computer-based reports and analyzing data
BASIC QUALIFICATIONS:
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Work independently and interface internally with the client to accomplish objectives.
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Excellent communication skills
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Show initiative and utilize good judgment and decision-making skills
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Utilize discretion in the method and content of required reporting to fulfill objectives in a timely manner
What We Offer
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An opportunity to join an established team and be part of a successful and proven global organization!
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A competitive compensation program!
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Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
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Employee discounts on Canon products & vendor discount programs for employees!
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World-Class Training & Career Development Programs!
Job LocationsUS-GA-ALPHARETTA
Posted Date (11/4/2026 10:00 AM)
Requisition ID 2026-21891
of Openings 1
Category (Portal Searching) Operations
Position Type (Portal Searching) Regular Full-Time
How this job compares
Set against the 11,871 open Account Management jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This posting$155K/yr
- Georgia median$97–147K/yr183 salary ranges
- US median$100–150K/yr7,961 salary ranges
This rate, $155K, is 26% above the Georgia median midpoint ($123K) — in the middle half of Account Management salary ranges in Georgia.
- Openings
- Olive Jobs lists 309 open Account Management jobs in Georgia and 11,871 across the US. 14% of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Accenture12 open
- Home Depot10 open
- Honeywell Technologies10 open
- Experience
- Account Management postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (8,974 postings).
- Education
- 2,940 of the 11,871 open Account Management jobs (25%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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