Client Reporting Senior Analyst- Global Credit Operations

Client Reporting Senior Analyst- Global Credit Operations

Plano, Texas;Charlotte, North Carolina; Jacksonville, Florida

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.

This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing reporting support including leading the development work for automated reporting solutions serving one or more lines of business or business disciplines. Key responsibilities include developing and maintaining systems of knowledge delivered via easy to navigate automated self-serve business intelligence solutions. Job expectations include working with business partners to understand client needs, creating solutions to meet those needs and leading aspects of the end to end development and deployment of the required reporting and analytical solutions.

LOB Description: GCO (Global Credit Operations ):Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.

Responsibilities:

• Leads critical aspects in the development and maintenance of innovative automated business intelligence solutions, supporting data-driven business decisions

• Designs, develops, and maintains automated data Extract, Transform, and Load (ETL) processes from various database platforms, storing data in ‘Fit for Use’ relational tables

• Leads analysis of disparate database sources including relational structures, dimensional data models, and cubes

• Ensures on-time delivery of work while following established procedures and quality guidelines

• Partners with business stakeholders to translate business requirements into technical specifications

• Creates and maintains required standard documentation including metadata, detailed workflows documenting program, and desktop procedures

• Works collaboratively in a cross-functional team, processing information from colleagues and providing routine updates during meetings related to projects

Required Qualifications:

• 5+ years of experience in reporting, data analytics, business intelligence, or a related field.

• Advanced SQL experience with large and complex datasets.

• Proficiency with Alteryx for data transformation, workflow automation, and reporting.

• Experience leveraging AI tools such as Microsoft Copilot, or comparable solutions to improve analytics and operational efficiency.

• Advanced experience with Tableau and/or Power BI and Microsoft Excel.

• Experience developing automated reports, dashboards, scorecards, and data-driven business insights.

• Experience translating business requirements into technical reporting and data solutions.

• Strong analytical, problem-solving, communication, presentation, and stakeholder-management skills.

This role an Individual Contributor role, however it has the potential of becoming a leadership role:

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Automation

• Data Mining

• Data Quality Management

• Data Visualization

• Technical Troubleshooting

• Agile Practices

• Business Acumen

• DevOps Practices

• Reporting

• Technical Documentation

• Change Management

• Continuous Improvement

• Innovative Thinking

• Production Support

• Technical Strategy Development

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster.

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

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