Customer Solutions Coordinator
Ogden, UTFull-time$24.29–40.82/hrPosted 4 days agoStill listed 2 days ago
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At a glance
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Job overview
The Customer Solutions Coordinator supports US Foods’ customer onboarding and sales operations. The role coordinates new-customer onboarding and lead assignment, analyzes at-risk customers and new or lost business, and contributes reporting and audit work. It also administers user access and works with internal sales and operations teams, as well as prospective customers by email or phone. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
Join Our Community of Food People!
COME WORK FOR US FOODS®! Ready to build a career with a company that’s leading the foodservice industry?
We help YOU make it! US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.
Schedule: Monday- Friday 8:30am-5pm Customer Solutions Coordinators may earn up to $30 per hour!
Excellent Benefits starting DAY ONE! Including:
- Low-cost Medical, Dental, and Vision for Family Coverage.
- Paid vacation time, sick, and personal time.
- 401K with FANTASTIC company match!
- Strong Safety Culture, newer equipment, and excellent local leadership and great place to work!
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reporting to area president. Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment
- Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score
- Provides area reporting and analysis specific to new business and lost business
- Active participant in Core Team Meetings and Routines
- Audit programs for accurate sales information
- Administers SOUS and ExpandShare user access
- Other responsibilities as required
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status TRAVEL None
RELATIONSHIPS
Internal: Work closely with the Area Director of Sales Support, Area Vice Presidents of National Sales, Area Vice Presidents of Local Sales, Regional Sales Managers, District Sales Managers, with some interaction with TMs, drivers, transportation, revenue management and others.
External: Email and or phone Interaction with prospective customers WIRELESS REIMBURSEMENT Eligible for reimbursement (circle one): High Low N/A
QUALIFICATIONS
Education/Training: High School diploma or equivalent required. Bachelor’s degree preferred.
Related Experience/Requirements: Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment.
Knowledge/Skills/Abilities:
- Must be able to effectively prioritize multiple assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner.
- Excellent organizational skills required.
- Must possess sound written and oral communication skills. The successful candidate will possess a communication style that is highly engaged, proactive, customer-service focused and able to adapt to the needs of multiple stakeholders.
- Proficient knowledge of Microsoft Word, PowerPoint, Outlook and Excel required.
- Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results.
- Salesforce software experience preferred Physical Requirements: Must be able to sit and stand for long periods of time
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).
The expected base rate for this role is between $24.29/hour and $40.82/hour.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $24 - $37 EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status
How this job compares
Set against the 1,321 open Sales Support jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$24.29–40.82/hr
- US median$21–26/hr364 hourly ranges
This range's midpoint, $32.56/hr, is 36% above the US median midpoint ($24/hr) — in the top quarter of Sales Support hourly ranges across the US.
- Openings
- Olive Jobs lists 21 open Sales Support jobs in Utah and 1,321 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in Utah
- CAMBIA HEALTH SOLUTIONS, INC.2 open
- Highmark Health2 open
- Experience
- Sales Support postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 4 years (766 postings).
- Education
- 171 of the 1,321 open Sales Support jobs (13%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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