Inside Sales Representative

Summary

Job title: Inside Sales Representative

Department: Davenport - 3E

Description

Summary:

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals within our location. Provide professional services with product knowledge, problem solving, and order enhancement.

Reports to: Inside Sales Manager

Minimum Qualifications:

COMPETENCIES

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications:

• Bachelor’s degree in a technical or business discipline, preferred

• OR equivalent years’ experience with Eclipse business software

• Two years’ industry specific experience, preferred

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provide technical sales support and other order process functions including checking incoming orders for completeness, delivery timing, product development questions and working with departments to provide clear instructions on orders received.

• Work with the outside sale and work as a team to meet all sales objectives and handling all aspects of completing a sale including paperwork

• Answering customers’ questions about products, prices, availability, product uses and credit terms

• Emphasizing product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations

• Maintaining customer records

• Preparing sales contracts for orders obtained and submitting orders for processing

• Selecting the correct products or assisting customers in making product selections based on their needs, product specifications and all other applicable regulations

• Collaborating with colleagues to exchange information such as selling strategies and marketing information

• Assist sales team with projects (could be data entry, proposals, presentations, sales analysis)

• Aide with sales presentations (in partnership with sales team) and as appropriate, attend sales meetings for support.

• Liaison between sales and other teams such as design, logistics, supply chain, and finance.

• Develop and manage price lists.

• Manage order status information and tracking.

• Cross train to provide backup during times of vacation or work absence.

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Commission

• Bonus

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teladoc

• Paid Pregnancy & New Parent Leave