Clinical Account Manager

Clinical Account Manager

MedOne Pharmacy Benefit Solutions

1 Positions

ID: 97596

Posted On 11/04/2026

Job Overview

Position Overview:

The Clinical Account Manager will support all clinical aspects of the business by working directly with patients, medical professionals, plan sponsors and the other members of the MedOne team under the direction of the Director of Clinical Account Management.

About MedOne:

MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

What You Will Do at MedOne:

Coordinates and manages the clinical relationships between MedOne Pharmacy Benefit Solutions and our clients

Assists the Sales and Account Management departments in promoting clinical programs to support the needs of current and future clients and/or strategic partners

Works in collaboration with Account Executives to support client presentations, with a focus on optimizing the drug mix, clinical improvement recommendations and cost containment strategies

Responsible for review and signoff on specialty drug and appeal reviews for assigned clients

Responsible for communicating specialty drug approvals, with an emphasis on the appropriateness and necessity of therapy, duration, and cost of treatment, and expected and actualized patient outcomes for assigned clients

Responsible for communicating patient and financial impact and outcomes for adverse determinations for assigned clients

Provides exceptional clinical consultation and clinical account management with a focus on attempting to exceed client expectations to maximize client retention

Effectively communicates formulary and clinical program changes to client

Assists in managing and conducting the clinical review/prior authorization process, including communicating clinical rationale, formulary therapeutic alternatives, and appeals process to members

Performs duties related to drug utilization review including concurrent, retrospective, and prospective components

Supports Member Experience and Account Management teams with phone calls from patients requiring pharmacist intervention and in-person meetings with clients

Interfaces with physicians, pharmacists, and pharmacy providers on behalf of patients and clients

Creates and maintains, as subject matter expert, clinical content for new and existing MedOne programs

Assists the Director of Account Management, in addition to other MedOne team members with general business operations related to clinical functions

Portrays the company in a positive image

Abides by all rules, regulations, and policies of the employer

Suports in furthering the profession of pharmacy through participation in the MedOne Student Internship Program

What you will bring to MedOne:

Minimum of a Bachelor’s Degree in Pharmacy or PharmD with current unrestricted licensure as a pharmacist

At least 2 years’ experience in a client facing or consultative role within the managed care or PBM setting

Must be a strong communicator with the ability to translate clinical information into a manner appropriate for both clinical and non-clinical audiences

High degree of emphasis on problem-solving skills, including identifying and accepting a challenging situation and creating and implementing a solution

Strong organizational, verbal and written communication skills with emphasis on attention to detail

Proficient in drug literature and clinical trial evaluation

Ability to work with a team

Strong working knowledge of Microsoft Office products including Teams, Word, PowerPoint and Excel

Knowledge of the PBM industry, formulary management, pharmacy claims and managed care principles and practices

Residency experience is highly preferred

Why Join MedOne?

Competitive salary and bonuses that reward your performance

Comprehensive health, dental, and vision insurance

401(k) with company match to secure your future

Generous paid time off and holidays

Opportunities for professional growth and development

A vibrant and collaborative work culture

Location: We have offices in either Dubuque, IA, or Kansas City, KS, or the position can be remote within the United States

Employment Type: Full-Time, Salary/Non-Exempt

Hours: Hours may vary within our normal business hours

How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we’d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.

MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Offers are contingent on passing a background check and drug screen.

Primary Contact

1793805132870

Laynie Smith

HR Coordinator,

Phone

Phone

Phone

Fax

[email protected]

Email

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True

Job Details

Categories

Pharmacy

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Vacation

PTO (Paid Time Off)

Paid Holidays

Qualifications

Education

Doctorate

Company ID

1152

Job REQ #

# Positions

1

Start Date

20261104

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MedOne Pharmacy Benefit Solutions

About the Company

Company Information

MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With offices in Dubuque, IA, and Overland Park, KS, MedOne operates on a fully transparent, 100% pass-through model. MedOne’s offering focuses on enhancing the member’s pharmacy benefit experience, improving clinical outcomes, and reducing net cost for plan sponsors and their members. MedOne operates in all 50 states, and its customer base includes organizations of all sizes across a variety of industries.

Why join the MedOne movement?

MedOne’s mission is to help people easily access the right prescription at the best prices. Founded on transparency, we challenge industry norms, strive to do things differently, and put people first because we believe better healthcare starts with doing what's right for our members. Members of the MedOne Team help make medications more accessible, more affordable, and easier to navigate. Because at the end of the day, pharmacy benefits are complicated enough. Helping people shouldn't be.

When you join MedOne, you're joining a team committed to creating meaningful change for employers, members, and families across the country. If you're passionate about making a difference, challenging the status quo, and being part of a culture that values people, purpose, and performance, you'll feel right at home here.

Together, we're flipping the script on pharmacy benefits and proving that better outcomes, better experiences, and lower costs can go hand in hand.

Our Core Values

In order to positively impact ourselves, our team members, and those we serve, the MedOne Team practices the following Core Values:

• Prioritize your well-being

• Act as a MedOne team

• Care for members with compassion

• Strive to exceed client expectations

• Do the right things for the right reasons

• Bring your best

• Create and embrace positive change