Senior Facilities Associate

About the Role:

As a CBRE Facilities Sr. Associate, you will provide advanced support and supervision to the team coordinating with clients, vendors, and contractors to ensure work orders are completed efficiently and effectively.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Provide supervision, performance reviews, and mentorship to team members.

• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.

• Ensure personal and team outcomes have a positive impact on customer objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values.

• Guide team through the application of basic knowledge of practices and procedures.

• Work to build consensus.

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.

• Allocate work orders and schedule repairs from requests.

• Review data from work order reports and create and present performance and progress status reports to management.

• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.

• Check rooms and furniture to identify needs for repairs or renovations.

• Fix minor malfunctions in office equipment.

• Research new services and appliances to facilitate operations.

• Gather and analyze data to identify and solve complex problems that arise with little or no precedent.

• May recommend new techniques. Impact own team and other teams whose work activities are closely related.

• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 5+ years of job-related experience.

• Prior shift manager or supervisory experience preferred.

• Thorough understanding of accounting fundamentals required.

• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.

• Requires the ability to explain complex concepts or sensitive information.

• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset.

• Exceptional math skills.

• Ability to calculate sophisticated figures such as percentages, discounts, and markups.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)