ASSISTANT SPA MANAGER - WILLOW GROVE
Hand & Stone - 44 Park Ave - Willow Grove, PA
Willow Grove, PAFull-time$17–21/hrPosted todayStill listed today
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At a glance
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Job overview
Hand & Stone in Willow Grove is seeking a General Manager in Training to lead front desk performance, drive sales, and support spa operations. The role focuses on coaching team members, delivering a strong guest experience, and preparing for future leadership opportunities. Promotion timing varies based on performance, readiness, and business needs. Compensation combines hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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401(k)
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401(k) matching
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Bonus based on performance
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Dental insurance
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Employee discounts
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Health insurance
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Opportunity for advancement
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Paid time off
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Training & development
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Vision insurance
Hand & Stone Massage and Facial Spa – WILLOW GROVE (44 Park Ave, Willow Grove, PA 19090) is seeking a high-energy, sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible.
Drive Sales Performance
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Achieve and exceed membership, retail, gift card, and service sales goals
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Actively coach the team on conversion and sales behaviors
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Promote services, upgrades, and current offers with confidence and consistency
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Support strong performance in call handling and booking conversion
Lead the Front Desk
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Own daily front desk operations, guest flow, and overall performance
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Lead, coach, and support the front desk team to consistently meet sales and service goals
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Drive accountability around membership conversion, booking efficiency, and guest experience
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Ensure a high standard of execution across all client interactions
Support the Spa Leadership Team
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Assist the General Manager with daily operational execution
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Train, onboard, and develop new and existing front desk team members
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Support reporting, cash handling, and front desk systems
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Step in as a key leader to maintain consistency and momentum in daily operations
What We’re Looking For
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1–3 years of leadership experience preferred
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Strong background in sales, customer service, or performance-driven environments
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Proven ability to lead, coach, or influence a team
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Strong communication and interpersonal skills
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High level of accountability and a solutions-oriented mindset
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Comfortable in a fast-paced, goal-driven environment
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Flexible availability including nights, weekends, and holidays
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Experience with booking systems (Zenoti or similar) a plus
What’s in it for You
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Medical, Vision, Dental, Life Insurance
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401K with 5% company match
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Paid Time Off
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Service & product discounts
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Strong support system and people-first culture
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Growth opportunities within a multi-unit organization
Compensation Package We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance.
Who We Are FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannot—but at our core, we are still a family-owned company. We are in the people business, and our people come first.
We can’t wait to meet you!
How this job compares
Set against the 6,531 open Sales Manager jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This posting$17–21/hr
- US median$18–23/hr708 hourly ranges
This range's midpoint, $19/hr, is 6% below the US median midpoint ($20/hr) — in the middle half of Sales Manager hourly ranges across the US.
- Openings
- Olive Jobs lists 257 open Sales Manager jobs in Pennsylvania and 6,531 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Wells Fargo41 open
- Michaels17 open
- Accenture11 open
- Experience
- Sales Manager postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 5 years (4,530 postings).
- Education
- 756 of the 6,531 open Sales Manager jobs (12%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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