INSURANCE LICENSED AGENT REPRESENTATIVE

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13831750 ? Now hiring ? State Farm Insurance Licensed Rep - Agent Team Member ? ?Licenses: Property & Casualty (P&C) license REQUIRED ? Life & Health license preferred ?Experience: State Farm experience preferred? Location: Chicago (north-side) Prefer candidates who reside near or are a short commute to our office Office Hours: MonFri, 9-5 (No evenings, no weekends) Are you someone who enjoys helping people, solving problems, building relationships, and identifying opportunities to better protect customers? If yes, our State Farm Insurance Agency seeks a P&C Insurance licensed, experienced, motivated, dependable, customer-focused candidate to join our team. We seek a candidate who can confidently handle both sales and customer service opportunities while helping individuals, families, and businesses with their insurance needs. Key Responsibilities Customer Service & Policyholder Relationships: - Handle a wide range of customer service inquiries accurately, professionally, and completely. - Assist existing policyholders with payments, policy changes, coverage questions, billing, claims-related inquiries, and other service needs. - Review customer accounts to identify coverage gaps, available discounts, and opportunities for stronger protection. - Recommend appropriate coverage upgrades, endorsements, and additional insurance products based on customer needs. - Build strong relationships that encourage customer satisfaction, retention, referrals, and long-term loyalty. New Business & Sales Opportunities: - Assist new prospects through incoming calls, walk-ins, referrals, internet inquiries, State Farm leads, social media, and other marketing sources. - Prepare quotes, explain coverage options, follow up with prospects, and ask for the business. - Identify opportunities for Auto, Home, Renters, Life, Health, Business, and other available insurance products. - Proactively follow up with existing customers and prospects to address insurance needs and grow agency business. Our Philosophy: Take Care + 1 - We believe great customer service goes beyond simply completing a transaction. When a customer contacts us, our goal is to take care of their immediate request and look for at least one additional way we may be able to help. That could mean identifying a missing discount, discussing a coverage gap, recommending stronger protection, or introducing another insurance product that fits their needs. We're not looking for someone who simply takes orders or handles "one-and-done" calls. We're looking for someone who asks thoughtful questions, listens carefully, recognizes opportunities, and confidently offers solutionswithout high-pressure sales tactics. Qualifications - ? Property & Casualty (P&C) license REQUIRED ? - ? Life & Health license preferred ? - ? Prior State Farm Insurance Agency experience preferred ? - Experience handling State Farm policyholder service inquiries, policy changes, billing, and coverage questions. - Strong customer service, communication, and relationship-building skills. - Positive, dependable, self-motivated, and team-oriented attitude. - Comfortable handling both customer service and sales conversations. - Ability to identify customer needs, recognize coverage gaps, and confidently recommend appropriate solutions. - Strong organizational skills, attention to detail, and consistent follow-through. - Willingness to make outbound calls, follow up on opportunities, and ask for the business. - Commitment to continued learning, product knowledge, and profes ional development. - Ability to meet all applicable insurance licensing and training requirements. Benefits & Compensation - Base pay* (doe). - Performance-based Incentive Bonuses* . - Paid time off. - Profit-sharing plan. - Health prem allowance. - MonFri, 9 AM5 PM no evenings or weekends! - Professional, in-office work environment. - Ongoing training, coaching, and career development opportunities. - Total compensation = Base pay+uncapped performance-based incentive compensation, determined by production, skills, licenses, education, and experience. Interested in Joining Our Team? ?Con