Customer Success Account Manager
DEJobPosted 4 days agoStill listed 3 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
You apply on the employer's site, with no Olive account needed.
Watch jobs like this. New roles like this one near DE, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Requirements
Credentials this posting asks for.
Job overview
The Customer Success Account Manager supports foundational relationships with key customer stakeholders and technical professionals, working with account team leaders and guidance from experienced colleagues. The role aligns Customer Success Plans with account priorities, supports program planning and customer-facing reviews, and helps address customer outcomes. It also involves understanding retention and churn, willingness to travel 25%–50%, and automotive industry experience.
Skills & qualifications
Skills
Qualifications
Full job description
Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field Solid years of professional experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience German language proficiency at minimum C1 level and English proficiency at minimum B1/B2 level. Willingness to travel between 25% - 50%. Work experience within customer industry (automotive). Experience in requirements engineering, translating customer business objectives into clearly defined deliverables.
How this job compares
Set against the 4,265 open Customer Success jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- Delaware median$102–186K/yr25 salary ranges
- US median$30/hr184 hourly ranges
- Openings
- Olive Jobs lists 34 open Customer Success jobs in Delaware and 4,265 across the US. 17% of them nationwide are listed as remote or flexible.
- Hiring the most in Delaware
- Oracle10 open
- Akamai Technologies, Inc.3 open
- UKG3 open
- Experience
- Customer Success postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (3,227 postings).
- Education
- This posting asks for a bachelor's degree; 674 of the 4,265 open Customer Success jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Prepare for this role
You've read the whole posting — now see how you match it.
