Service Manager
Morrison Industries
Detroit, MIFull-time$85–100K/yrSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Morrison Industries seeks a full-time Service Manager in Detroit to manage its service department and support customers and technicians in delivering high-quality service. The role includes coordinating work orders, customer updates, technician scheduling, estimates, warranty claims, and rental inquiries. The company describes itself as a family-owned material handling equipment dealer and offers health, dental, vision, retirement, and paid-time-off benefits.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Morrison Industries is looking for a full-time Service Manager in Detroit, MI. This team member would be responsible for managing our service department, providing support to customers and technicians to ensure high quality service.
Morrison Industries has a strict drug-free policy, and all employees will need to pass a pre-employment drug screen, physical exam, background and driving record check. Employees are also subject to random drug screenings.
This team member would work Monday-Friday, first shift hours, and work up to 50 hours a week.
Compensation ranges from 85k-100k with bonuses.
Our Service Managers Typically Possess:
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10+ years of management experience
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Associate’s degree or higher
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Strong mechanical knowledge
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Experience in dispatch services
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Strong interpersonal skills
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Excellent written and verbal communication skills
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Computer skills, intermediate level, including experience with Microsoft Office 365
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Ability to multi-task and prioritize in a fast-paced environment
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Excellent customer service skills
Essential Functions:
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Processing of technician timecards and organizing weekly payroll.
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Opening, processing, and monitoring of work orders to ensure successful and efficient service.
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Proactively contacting customers to provide repair status of units.
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Debriefing with technicians at the conclusion of each day for the purpose of efficient scheduling.
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Repair estimate preparation, presentation, and processing.
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Processing of warranty claims.
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Answering phones and assisting customers with a positive customer focused attitude.
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Assisting with rental inquiries, quotations, set-up and deliveries.
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Intermediate level computer skills including but not limited to Microsoft Office 365 including Outlook, Word and Excel.
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Additional duties, as assigned.
Our Employees Enjoy These Benefits:
We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.
About Morrison Industrial Equipment:
Morrison Industrial is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and much more. This family-owned company offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more!
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How this job compares
Set against the 1,141 open Service Manager jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$85–100K/yr
- US median$84–115K/yr284 salary ranges
This range's midpoint, $93K, is 8% below the US median midpoint ($101K) — in the middle half of Service Manager salary ranges across the US.
- Openings
- Olive Jobs lists 21 open Service Manager jobs in Michigan and 1,141 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Michigan
- Burlington3 open
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- Chipotle Mexican Grill2 open
- Experience
- Service Manager postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 4 years (632 postings).
- Education
- This posting asks for an associate degree; 45 of the 1,141 open Service Manager jobs (4%) ask for an associate degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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