Behavioral Health Program Manager I - Children and Youth Collaborative Services*

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The Department of Behavioral Health (DBH) is currently accepting applications for Behavioral Health Program Managers I* to serve Children and Youth Collaborative Services (CYCS) within the Youth Collaborative and Justice Involved Services (YCJIS) Division. Under the direction of CYCS management, the incumbent provides leadership and oversight of behavioral health programs and administrative operations serving children, youth, and families. The position helps ensure programs and services comply with Department, County, State, and Department of Health Care Services (DHCS) requirements. Key responsibilities include:

• Program Management: Plan, develop, implement, monitor, and evaluate behavioral health programs and services. Work with CYCS management to identify service needs, develop programs, and establish methods of service delivery.
• Staff Supervision: Supervise and provide direction to Staff Analysts, Administrative Assistants, Program Specialists, Business Systems Analysts, and other assigned staff.
• Data and Performance Monitoring: Develop reports and processes to monitor program implementation, service utilization, performance, outcomes, and emerging needs. Analyze data and recommend program or service improvements.
• Contracts and Provider Oversight: Negotiate, prepare, administer, and monitor contracts and agreements with behavioral health providers and partner agencies. Evaluate provider performance and program outcomes and provide guidance regarding program requirements, clinical practices, and service delivery.
• Policies and Special Projects: Develop and maintain program policies and procedures and lead or support special projects and initiatives related to CYCS programs and services.
• Collaboration and Community Partnerships: Coordinate with County departments, governmental agencies, contracted providers, community and professional organizations, and other partners to advance children’s behavioral health initiatives and address the needs of the populations served.
• Administrative Operations: Oversee office workflows, records, correspondence, purchasing, supplies, equipment, facility needs, and personnel-related administrative processes. Establish priorities, monitor assignments, and implement operational improvements consistent with Department and County policies.

*Official title: Mental Health Program Manager I For more detailed information, refer to the Mental Health Program Manager I job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS! To review job-specific benefits, please refer to the Summary of Benefits and the Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

EDUCATION: A completed bachelor’s degree or higher in Behavioral/Social Science, Health/Human Services, Public/Business Administration, or closely related field.

--AND--

EXPERIENCE: Two (2) years of full-time professional-level administrative and/or supervisory experience within behavioral health, social services, health/human services, child welfare, juvenile justice, or a closely related program serving children, youth, families, or other vulnerable populations, which includes responsibility in one or more of the following areas: development of programs; compliance/quality management; data/legislative analysis; contract procurement and monitoring; or budget development and oversight.

Note: Qualifying degree must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. The ideal candidate will have:

• Experience in a public behavioral health department, agency or program including strong understanding of DHCS regulations.
• Experience with project planning, project management, and data analysis.
• Strong written and communication skills.
• Three (3) years of supervisory or lead experience.
• Experience planning, implementing, supporting or evaluating healthcare programs.

Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do NOT receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process.