Manager, Telecommunications

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1367593 Why Join Our Team VELCO operates some of the most critical communications infrastructure in Vermont. Our telecommunications networkis engineered andoperatedtocarrier-gradestandards, supportingreal-timeelectric grid operations, public safety, and statewide field communications. As Telecommunications Manager, you will lead and evolve ahigh-availability,low-latency,always-onnetworkthat supports SCADA, protection and control systems, field crews, substations, and emergency operations. This role offers the opportunity to applyservice-providerbest practicesin amission-criticalutility environmentwhere reliability is not optional and outages are not acceptable. Position Summary The Telecommunications Manageris responsible forthedesign, operation, and continuous improvement ofcarrier-gradetelecommunications servicessupporting VELCOs Operational Technology (OT) and enterprise environments. This role oversees daily operations,long-termnetwork strategy, staff and vendor management, and multiple concurrent projects. The Manager ensures telecommunications services meet stringentavailability, resiliency, performance, and recoveryobjectives, aligning telecom architecture with OT, IT, cybersecurity, and corporate strategy. How You Will Make an Impact You will lead the modernization and operation of astatewide fiber optic and radio communications network, blending legacy infrastructure with modern transport technologies whilemaintaininguninterrupted service. You willestablishoperational discipline, performance metrics, and service management processes consistent withcarrier and Tier-1 network environments. Your leadership will directly enable: - Reliablereal-timegrid monitoring and control - Safe and effective field operations - Regulatory compliance - Long-termscalability and technology evolution Key Responsibilities Carrier-GradeNetwork Operations - Owntheend-to-enddesign and operation ofhigh-availabilitytelecommunications networkssupportingreal-timeOT applications. - Ensurecarrier-classreliability throughpath diversity, redundancy, fast failover, environmental hardening, and disaster recovery. - Oversee 24x7 operations including monitoring, incident management, root cause analysis, change management, and outage response. - Establish and manage SLAs, operational procedures, and escalation processes. Network Architecture & Technology Strategy Define andmaintaintelecommunications architecture standards includingfiber transport, IP/CES, microwave/RF, radio systems, and supporting infrastructure.