IT Infrastructure Manager

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1412208 # Why you should join our team VELCO plays a critical role in delivering safe, reliable electric transmission services across Vermont. As we modernize our systems and strengthen the states energy infrastructure, our enterprise technology platforms must be secure, resilient, and ready for the future. # How you will make an impact Were seeking an experienced Manager, IT Infrastructure to lead VELCOs enterprise infrastructure strategy, ensuring the reliability, security, and performance of the systems that support both business operations and mission-critical grid functions. This is a high-impact leadership role for a strategic thinker who thrives at the intersection of technology, operations, and regulatory compliance. Primary Purpose The Manager, IT Infrastructure provides strategic leadership and operational oversight of VELCO's enterprise infrastructure, ensuring secure, resilient, and highly available technology platforms that support VELCOs long-term business and operational technology objectives while consistently meeting regulatory requirements. This manager leads a team of infrastructure professionals and external partners in developing infrastructure strategy, establishing technical standards, managing capital investments, and driving technology modernization initiatives, including the design, implementation, operation, security, and lifecycle management of enterprise infrastructure, including data center technologies, cloud platforms, networking, servers and storage, virtualization, identity services, backup and disaster recovery, and other core infrastructure systems. This role works closely with Enterprise Systems, Cybersecurity, Telecommunications, SCADA Operations, Engineering, and business leaders to support enterprise initiatives, operational reliability, and compliance with NERC CIP and other applicable regulatory requirements. Success in this role requires strong technical leadership, strategic thinking, sound financial management, exceptional communication skills, and the ability to translate business objectives into effective infrastructure solutions. Responsibilities Functional Management Lead the strategic planning, architecture, implementation, operation, and lifecycle management of VELCO's enterprise infrastructure and networking environments. Supervise employees, contractors, and managed service providers to ensure successful delivery of infrastructure projects and operational objectives in accordance with company standards and project requirements. Develop strong collaborative relationships with Enterprise Systems, Cybersecurity, Telecommunications, Engineering, and business leaders to align infrastructure investments with business priorities. Ensure the availability, resiliency, security, and performance of enterprise infrastructure, including: - Enterprise networking (LAN, WAN, wireless, VPN, firewalls, routing and switching) - Data center infrastructure - On-premises and cloud platforms - Virtualization platforms - Enterprise storage - Server infrastructure - Identity and access management services - Backup, disaster recovery, and business continuity solutions Develop and maintain enterprise infrastructure architecture, technical standards, operational procedures, and system documentation. Establish short- and long-term infrastructure strategy and technology roadmaps aligned with organizational objectives and emerging technology trends. Evaluate and implement infrastructure technologies that improve reliability, scalability, operational efficiency, cybersecurity, and business value. Develop infrastructure performance metrics and key performance indicators to measure system health, capacity, availability, an operational effectiveness. Lead infrastructure capacity planning, technology lifecycle management, and hardware/software refresh initiatives. Partner with Cybersecurity to implement secure infrastructure architectures, infrastructure hardening, identity management, and network segmentation strategies. Support SCADA Operations and operational technology infrastructure through collaboration with engineering and operations teams. Ensure infrastructure environments support compliance with applicable regulatory requirements, including NERC CIP and FERC. Lead infrastructure incident response, major outage restoration, root cause analysis, and implementation of corrective actions. Successfully deliver infrastructure projects through effective planning, resource management, risk management, and coordination with internal stakeholders. Foster innovation by evaluating emerging technologies and recommending solutions that improve operational performance and reliability. Manage departmental operating and capital budgets, including forecasting, procurement planning, asset lifecycle management, and financial reporting.