Senior Software Engineer - Platform Engineering

Overview

EWOK is Intuit’s enterprise regional failover and disaster recovery platform. It automates failover and recovery workflows across AWS regions so services stay available during regional outages. As a Tier-0 platform, EWOK must keep working when much of the rest of the ecosystem is down. It is evolving from a deterministic recovery tool into an AI-native platform.

As a Senior Software Engineer on the EWOK team, you will design, scale, and operate the platform that underpins Intuit’s enterprise-wide resiliency posture. You will lead technical design across distributed orchestration, cross-region replication, and automated testing frameworks—directly driving down recovery time objectives (RTO) and recovery point objectives (RPO) for hundreds of internal services.

Responsibilities

• Utilizes extensive expertise in system engineering, software development, critical thinking, industry best practices, and AI to develop innovative solutions towards building highly available, scalable and reliable platforms.

• Expertly builds, operates, and scales services running on AWS infrastructure.

• Collaborates closely with Intuit Product and Platform Development Teams to plan, prioritize and design highly available cloud architectures.

• Participates in on-call and support rotations, driving incident recovery, resolution and Root Cause Analysis (RCA).

• Resolve defects/bugs during QA testing, pre-production, production, and post-release patches.

• Use critical thinking skills to debug issues as well as bring to light new problems and solutions to solve.

Qualifications

• Experience: 5+ years of software engineering experience delivering production-grade, distributed systems at scale.

• Distributed Systems & Cloud: Deep technical proficiency in AWS core architecture (e.g., IAM, Route 53, Step Functions, DynamoDB, VPC networking, cross-region data replication).

• Software Development: Strong production experience in Python and Go with a focus on concurrency, systems programming, and high-reliability backend services.

• Resiliency & Fault Tolerance: Practical understanding of disaster recovery patterns (Active-Active, Active-Passive), circuit breakers, distributed state management, and chaos engineering principles.

• Modern Engineering Workflow: Proficiency in leveraging modern AI-assisted engineering tools (e.g., Copilot, LLM agents) to accelerate development while applying deep first-principles debugging and code verification.

• Communication & Leadership: Demonstrated ability to articulate complex technical trade-offs, author clear architecture design documents (ADRs), and influence cross-functional technical decisions.

• Education: BS/MS in Computer Science, Software Engineering, or equivalent practical experience.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

Mountain View $171,000 - $231,500

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.