Senior Director Clinical Pharmacy Services

Hybrid

Grand Rapids, MI

Full time

R230411

Job Summary - Senior Director Clinical Pharmacy Service

Reporting to the Chief Pharmacy Officer, provides strategic and operational leadership for enterprise pharmacy services, including clinical pharmacy services and related program design, that enable patients to receive evidence based, timely access to the right medications at the right cost. Develops and advances an integrated, patient-centered model for medication systems, access, and pharmacy services across the health system while driving operational excellence, financial stewardship, innovation, workforce development, and measurable improvements in patient and provider experience. Serves as the primary interface to internal and external partners for assigned areas of oversight. Ensures compliance with all laws, regulations, guidelines, and standards governing the practice of pharmacy. Leads the team in building a high-reliability culture that assures medication excellence in quality, safety, efficiency, and team member and provider engagement, with a commitment to continuous learning, improvement, and the pursuit of zero harm.

Essential Functions - Senior Director, Clinical Pharmacy Services

• Establishes service standards and strategies that simplify medication systems and access for patients and care teams.Ensures timely communication, clear escalation pathways, and closed-loop coordination across pharmacy, providers, payers,and other stakeholders to improve the overall pharmacy experience.

• Identifies and advances opportunities to expand and strengthen medication systems, access and pharmacy services through collaboration with clinical service lines, payers, manufacturers, pharmacy partners, and other stakeholders. Develops business cases and partnerships that support organizational strategy, access, growth, and sustainable care delivery.

• Drives operational excellence through standardized workflows, performance expectations, continuous improvement, and technology optimization. Leads transformation that reduces variation, delays, rework, and administrative burden while improving productivity, service reliability, and integration across clinical, pharmacy, payer, and technology platforms.

• Establishes and monitors measures that demonstrate patient, operational, and financial outcomes. Oversees budgets and resource stewardship, leveraging data to improve reimbursement, reduce avoidable denials and leakage, optimize capacity and productivity, support sustainable growth, and demonstrate the value of services.

• Ensures services operate in accordance with applicable laws, regulations, payer requirements, accreditation standards, and organizational policies. Establishes quality and risk-management practices and partners with appropriate stakeholders to identify, mitigate, and respond to emerging operational, regulatory, financial, and patient-care risks.•Builds and develops high-performing leaders and teams while establishing clear accountability, succession planning, and performance expectations. Influences across pharmacy, clinical, operational, financial, payer, and technology functions to establish alignment, advance enterprise priorities, and lead change within a complex, matrixed organization.

• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

Qualifications - Senior Director, Clinical Pharmacy Services

Required : Bachelor's Degree of Pharmacy or Doctor of Pharmacy

Preferred : Master's Degree Healthcare Administration, Business Administration or Management or related field

Required - 7 years - progressive responsibility for pharmacy,medication-access, ambulatory care, specialty pharmacy, infusion or related healthcare experience.

Required - 5 years - progressive leadership experience with increasing scope, strategy, and accountability for care delivery, complex programs, operations, teams or enterprise initiatives.

Required: Strategic Leadership: Ability to translate enterprise strategy into clear priorities, scalable service models, and measurable outcomes while anticipating evolving patient, business, and organizational needs.

Required: Change Leadership: Ability to lead large-scale change,engagement stakeholders, address resistance and sustain adoption.

Required: Team Leadership: Demonstrated ability to build and develop high-performing leaders and teams through clear accountability, coaching, talent development, performance management, and succession planning.

Required: Communication: Ability to communicate complex information clearly and effectively across audiences, including executives,physicians, leaders, team members, and external partners,adapting communication to build understanding and alignment.

Required: Complex Problem Solving: Ability to assess complex and ambiguous situations, identify root causes, evaluate risks and alternatives, and make sound, data-informed decisions that balance patient, operational, financial, and organizational considerations.

Required: Financial Acumen: Demonstrated ability to manage budgets,understand reimbursement and financial drivers, evaluate return on investment, and use financial and performance data to inform decisions and optimize resources.

Required: Collaboration: Demonstrated ability to build trusted relationships, establish alignment, and influence decisions across clinical, operational, financial, and administrative functions within a highly matrixed organization.

Required: Risk Management: Strong understanding of applicable regulatory, accreditation, payer, and compliance requirements,with the ability to identify risk, establish appropriate controls,and support safe, compliant, and reliable operations.

Required: Business Acumen: Strong understanding of healthcare operations, market dynamics, payer relationships, and business drivers with the ability to evaluate opportunities,

LIC-Clinical Pharmacist - STATE_MI State of Michigan 90 Days required

LIC-Pharmacist Controlled Substance - STATE_MI State of Michigan 90 Days required

Physical Demands - Senior Director, Clinical Pharmacy Services

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

• Waist to Waist > 5 lbs: Seldom up to 10 lbs

• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

• Waist to Overhead > 5 lbs: Seldom up to 10 lbs

• Bilateral Carry > 5 lbs: Seldom up to 10 lbs

• Unilateral Carry > 5 lbs: Seldom up to 10 lbs

• Pushing Force > 5 lbs: Seldom up to 10 lbs

• Pulling Force > 5 lbs: Seldom up to 10 lbs

• Sitting: Frequently

• Standing: Occasionally

• Walking: Occasionally

• Forward Bend - Standing: Seldom

• Forward Bend - Sitting: Occasionally

• Trunk Rotation - Standing: Seldom

• Trunk Rotation - Sitting: Occasionally

• Reach - Above Shoulder: Seldom

• Reach - at Shoulder or Below: Seldom

• Handling: Occasionally

• Forceful Grip > 5 lbs: Seldom

• Forceful Pinch > 2 lbs: Seldom

• Finger/Hand Dexterity: Frequently

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Pharmacy Corp Admin - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.