Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking

Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking, will establish and lead a new business unit-centered operational risk oversight capability.

This role is responsible for developing and executing end-to-end operational risk reviews across Capital Markets and Commercial Banking, integrating insights from operational, technology, cyber, data, AI, fraud, physical security, and resilience risk domains to create a holistic view of business unit risk.

The Director will lead a team of risk professionals and partner closely with business leaders, technology leaders, Business OROs, and Risk Specialty Area (RSA) teams to identify key risk drivers, systemic issues, emerging risks, and opportunities to strengthen the control environment.

The role serves as a trusted advisor to senior leadership, enhancing executive reporting through actionable risk insights, meaningful risk narratives, and a clear understanding of residual risk exposure.

Success will be demonstrated through:

• Establishment of a new business unit-centered operational risk oversight capability.

• Delivery of integrated operational risk reviews that provide a holistic view of risks, controls, dependencies, and operational outcomes.

• Development of comprehensive business unit risk profiles.

• Identification of thematic concerns, systemic issues, and emerging risks.

• Enhanced executive reporting that clearly articulates residual risk, key risk drivers, business impacts, and remediation priorities.

• Improved management understanding of cumulative operational risk exposure and opportunities for risk reduction.

Key Responsibilities:

Business Unit Operational Risk Oversight

• Establish and lead the business unit operational risk oversight model.

• Lead end-to-end Integrated Operational Risk Reviews across critical business units and business processes.

• Assess process design, technology dependencies, control effectiveness, operational outcomes, and residual risk.

• Develop business unit risk profiles and assess cumulative risk exposure.

• Integrate insights across operational, technology, cyber, data, AI, fraud, physical security, and resilience risk domains.

• Identify key risk drivers, emerging risks, thematic concerns, and systemic issues.

• Deliver actionable risk insights and recommendations to management.

Thematic Risk & Incident Analysis

• Analyze significant incidents, loss events, issues, audit findings, and control assessments.

• Assess the impact of negative outcomes on the business unit risk profile.

• Identify recurring themes, root causes, and systemic concerns.

• Develop proactive recommendations to reduce risk and improve operational resilience.

Executive Reporting & Stakeholder Engagement

• Enhance executive reporting through clear risk narratives and business-focused insights.

• Translate complex operational and technology risks into meaningful business impacts.

• Present risk themes, emerging risks, and review outcomes to senior management and governance forums.

• Partner with Business OROs, RSA teams, technology leaders, and business stakeholders to drive risk-informed decision-making.

People Leadership

• Lead and develop a geographically distributed team, including direct oversight of team members supporting operational risk activities across North America, Europe, and Asia, while ensuring consistent methodologies, execution standards, and stakeholder engagement.

• Establish consistent review methodologies, reporting standards, and effective challenge practices.

• Build organizational capability in integrated risk reviews, thematic analysis, and systemic risk identification.

Qualifications & Experience Required :

• Bachelor’s degree in Business, Finance, Risk Management, Information Technology, Engineering, Computer Science, or a related discipline.

• 10+ years of experience in Operational Risk, Technology Risk, Enterprise Risk, Internal Audit, Risk Consulting, or related disciplines within a large financial institution.

• Professional certifications such as CRISC, FRM, PRM, CISA, CIA, or equivalent risk, audit, cybersecurity, technology, or governance certifications.

• Strong understanding of Capital Markets, Commercial Banking, and supporting banking operations.

• Significant experience conducting end-to-end risk assessments, operational risk reviews, thematic reviews, or enterprise-wide risk assessments.

• Experience assessing business processes, technology environments, control frameworks, and operational risks.

• Broad understanding of technology, cyber, data, AI, fraud, operational resilience, and related risk domains.

• Demonstrated ability to identify thematic concerns, systemic risks, interdependencies, and cumulative risk exposure.

• Proven people leadership and stakeholder management experience.

• Strong policy, standards, and methodology development experience.

• Exceptional communication, presentation, and executive storytelling skills.

Salary:

$130,000.00 - $270,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.