Performance Measurement Specialist

City/State Norfolk, VA Work Shift First (Days) Overview: Overview

The Performance Measurement Specialist position will be responsible for the development and oversight of the Quality Program Provider Operations Department as well as other departments as applicable. Additional responsibilities include but are not limited to project management for internal and external audits, identifying and implementing process improvements to support the business needs. Prepare and track an audit work plan and customize audit solutions for internal and external audits. The Performance Measurement Analyst serves as a resource for Provider Operations Department.

2 years of experience in claims processing, customer service, enrollment, and or systems administration applications.

Education

• Associate’s degree (Required)

Certification/Licensure

• Microsoft Office Applications (Word, Excel, etc.) (Preferred)
• SQL (Preferred)

Experience

• Claims processing
• Customer Service
• Enrollment
• Systems Administration applications

*This position is open to qualified candidates residing in any of the 27 states where Sentara Health operates. *

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $60,611.20 - $92,872.00 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.