Solution Architect | USA

Solution Architect | USA

• Customer Success
• California, USA

Description ScyllaDB is the database behind some of the most demanding, data-intensive applications in the world. Over 300 companies rely on ScyllaDB for their toughest database challenges. When a service needs to handle millions of operations per second with single-digit-millisecond latency, ScyllaDB is what makes it possible. We're a global, open-culture company with team members across 27 countries, and we prioritize collaboration and openness to ensure our users' success. ScyllaDB is available as open source, a fully supported enterprise product, and a fully managed cloud service, and the company continues to grow quickly. You'd be joining our Customer Experience team, currently spread across Americas, We are now looking for a US-based team member to work remotely within US time zones. It’s a rare seat: close to the technology, close to the customers, and with real influence over both.

The Role: We're looking for a hands-on Senior Solution Architect to lead our Pre-Sales and Proof-of-Concept work. You'll be the technical authority prospects trust when they're deciding whether to bet their most critical workloads on ScyllaDB, and you'll thrive on the pace and ownership that come with a fast-growing company.

Key Responsibilities:

• Partner with our sales organization to demonstrate ScyllaDB's value to prospects and drive adoption.
• You'll own the "technical win" on every opportunity you touch.
• Provide technical review and recommendations for deploying ScyllaDB in production environments, and help prospects set up, tune, and benchmark the database during Proof-of-Concept phases.
• Build and document solutions: Design solutions on ScyllaDB and capture them in clear documentatio, including integration guides and benchmarks of third-party tools working alongside our products.
• Develop training materials for ScyllaDB customers, and create and deliver training that helps users get the most out of the platform.
• Collaborate closely with other Solution Architects, and act as the bridge between customers and our product management and engineering teams, carrying real-world feedback back to the people building the product.

Requirements

• Pre-Sales / SA experience. 4+ years in a Pre-Sales or Solution Architect role, where you've owned the technical relationship with prospects and earned their trust.
• Deep Linux fluency. Excellent working knowledge of Linux operating systems - you're comfortable operating, troubleshooting, and tuning in a Linux environment.
• Startup instincts. Experience working in a startup environment, where ambiguity is normal, ownership is high, and moving fast matters.
• A feel for selling services. Experience selling DBaaS or other service-oriented products, with an understanding of how technical value translates into a buying decision.
• Hands-on NoSQL expertise. 2+ years deploying and managing NoSQL databases (including data modeling and deploying applications on systems like Cassandra/DataStax, MongoDB, or Redis).
• Coding ability. A solid command of modern scripting languages (e.g. Python, Node.js) and/or popular programming languages (e.g. C/C++, Java, C#) - enough to build, integrate, and demonstrate, not just discuss.
• Big-data ecosystem exposure. Hands-on experience with tools like Spark, Kafka, time-series databases, and graph databases.
• A relevant foundation. An undergraduate degree in engineering, computer science, or a similar field.
• Outstanding communication. Exceptional written and verbal skills - you can explain complex technical concepts clearly to engineers and executives alike.