Order Processor

Job Duties

Description

POSITION DESCRIPTION

The primary role of the Service Center Order Processor includes but is not limited to; order fulfillment, order preparation, processing returns/repair and basic inventory functions like checking returned tools over for possible repairs needed and receiving consumables from our vendors and adding them to our inventory.

This position includes tooling and uniform onsite.

QUALIFICATIONS

Required

High School diploma or equivalent, must also be 18 years old

1+ years of customer service experience

Preferred Skills

6+ months previous warehouse experience

Experience with Construction based equipment and consumables

Ability to perform basic mathematical skills, read and comprehend simple instructions, short correspondence and memos and write short correspondence and memos.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standard situations

Simple computer skills required for minimum job functions of service center operations

Proficiency in Microsoft applications

Customer service and problem-solving skills

Excellent organizational skills and problem-solving skills

Attention to detail

Ability to organize and prioritize responsibilities

Good verbal and written communication

Ability to function as an integral team member, working under time constraints and meeting deadlines in a changing environment

Ability to take initiative and work independently with minimal supervisioView every interaction as an opportunity to add value and enhance relationships

OFFICE AND TRAVEL

Occasional travel to job sites, but very limited

RESPONSIBILITIES AND TASKS

Order Processing (95% of time)

Prepare customer orders

Picking orders and organizing the orders for deliveries

Fill all orders accurately and within prescribed time

Secure substitution requests as needed

Communicate back ordersJobsite returns and receiptsProcess returns from jobsites accurately and within prescribed timeCount incoming articles to verify receipt and put away in assigned locationNotify job sites if there are discrepancies on returnsMark identifying codes on articles as neededInspect tools as they come back from jobs for possible repairs neededStrongly adhere to all best-in-class safety practices.Assist other team members in different areas when needed, and when qualified to perform taskReceiving of consumables and stocking shelvesClean and organize work area

Other Duties as assigned (5% of time)

Participate as an active member of the Six Side Supply Team. Contribute to shared goals and collaborate with colleagues on achievement of priorities.Collaborate with internal teams, contractors and other stakeholders to align efforts. Build and maintain strong relationships with internal and external stakeholders.Other duties as assigned.

PHYSICAL REQUIREMENTSThe physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position involves standing for a period of time and sitting to complete desk work. Employee needs to be able to lift up to 50 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.

In alignment with our commitment to pay transparency, the base salary range for this position is $18.70 to $32.16/hr excluding fringe benefits or potential bonuses. If you join McGough, your final base salary will be determined by several factors, including geography, location, skills, education, and experience. Furthermore, we place significant value on pay equity among our current team members as part of any final job offer.Please note that the range provided above reflects the hiring range for this role. Hiring near the top end of this range would be atypical, as we aim to allow room for future salary growth. Additionally, McGough offers a comprehensive compensation and benefits package. This includes insurance coverage for medical, dental, vision, life, and disability. We also provide generous retirement plans, voluntary benefit plans, parental leave, substantial paid time off, and holiday pay.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

1 - 18 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$18.70 - $32.16 / Hourly

Postal Code

55113

Job Type

Full Time

Place of Work

On-site

Requisition ID

R-1006508

Job Benefits

Not specified