Float Member Service Advisor
Reliant Community Credit Union
Macedon, NYFull-time$22–27/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
Reliant Community Credit Union is hiring a Float Member Service Advisor to support branches in Wayne and Ontario counties, with travel to any of its 10 locations as needed. The role serves members through routine transactions and product and service recommendations. It is full-time, with hours based on business needs and a schedule that includes Saturdays. The position requires a high school diploma or equivalent and prior cash handling, sales, or customer service experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Float Member Service Advisor
Macedon, NY (http://maps.google.com/maps?q=1520+Victor+Road+Macedon+NY+USA+14502)
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Job Type
Full-time
Description
Status: Hourly/Non-exempt
Location:Wayne & Ontario County Branches (Macedon, Newark, Farmington, Canandaigua, Sodus & Geneva) primarily, but is expected to travel to any one of our 10 locations.
Shift/Hours:Full-time, based on business needs. Business hours areMonday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm.Must be flexible to meet current and future business needs.
General Summary:
Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Service Advisor
(MSA)!
Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces nine years in a row, is seeking to add an energetic team member to support our Monroe County Branches.
As an MSA at Reliant, you will:
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Provide a positive member experience.
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Perform routine member transactions in a professional, confidential, and accurate manner.
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Assure that Reliant products and services are provided to our members.
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Experience exciting career opportunities!
We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks.
Requirements
Knowledge, Skills & Abilities:
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Professional and positive attitude, with a desire to help others
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Confidence to recommend products and services
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Excellent oral and written communication skills
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Ability to work in a fast-paced environment independently as well as with a team
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Ability to work a flexible schedule, including Saturdays
Required Training and Experience:
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High school diploma or equivalent is required.
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Previous cash handling, sales or customer service experience
Physical Requirements:
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Use keyboard, monitor, telephone, and other standard office equipment.
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Lift and move a minimum of 20 pounds.
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Capable of regular, reliable and timely attendance
Candidates considered for hire are subject to credit and other employment reference checks.
Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at [email protected].
Salary Description
$22 - $27
How this job compares
Set against the 77,683 open Customer Service jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$22–27/hr
- New York median$17–18/hr2,795 hourly ranges
- US median$17–19/hr34,349 hourly ranges
This range's midpoint, $24.50/hr, is 40% above the New York median midpoint ($18/hr) — in the top quarter of Customer Service hourly ranges in New York.
- Openings
- Olive Jobs lists 3,766 open Customer Service jobs in New York and 77,683 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Dollar Tree398 open
- McDonald's308 open
- Family Dollar265 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,850 postings).
- Education
- This posting asks for a high school diploma; 14,168 of the 77,683 open Customer Service jobs (18%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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