DINING SERVICES DIRECTOR

TouchPoint

Salary: $74,000 - $78,000

Other Forms of Compensation: Bonus + Benefits offered

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Working as a Director of Dining Services , you will manage the food service program for a senior living community. You will be responsible for foodservice, lead the teams within your assigned account(s), and manage the overall operation. You will provide planning and direction within the assigned account to achieve operational and financial goals in a dynamic environment, comply with all applicable regulations, maintain strong client relationships, and fulfill our mission to feed residents.

Key Responsibilities:

• Lead the Chef/manager and dietician in creating menus and strong resident engagement

• Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)

• Fosters a culture of transparency, understanding, education, safety, and accountability

• Serves as the representative/brand ambassador of the Touchpoint Support Services team within the district(s) and the community; attends key client and community events

• Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed

• Supports functional areas including but not limited to safety, marketing, nutrition and culinary

• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)

• Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes

• Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications:

• Is well-versed in foodservice management with proven track record of success, ideally in senior living

• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen

• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills

• Champions the inclusion mindset, and is proactive, positive, professional, and resilient

• Excellent computer skills and proficiency with Microsoft Office suite and POS software

• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Touchpoint.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1584927

TouchPoint

JON DAVIS

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