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FM Engineering Operations Manager

CBRE

Santa Clara, CAJob$185–225K/yrSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$185–225K/yr
Location
Santa Clara, CA
Work Authorization
Not specified

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Job overview

The FM Engineering Operations Manager leads engineering operations at Digital Realty SC1, overseeing 24/7 mechanical and electrical maintenance, union engineers, safety, incident response, client relationships, and labor costs. The role manages staff development and department performance, maintains regulatory records, and ensures procedures are followed. CBRE prefers a bachelor's degree and relevant experience; the ideal candidate has critical-facilities and union-trades leadership experience.

Skills & qualifications

RequiredNice to have

Skills

Data Center Operations, requiredMission-Critical Operations, requiredUnion Trades Supervision, requiredUnion Agreement Rules, requiredClient Relationship Management, requiredIncident Management, requiredRoot Cause Analysis, requiredMOP/EOP Discipline, requiredSafety Leadership, requiredLOTO, requiredNFPA 70E, requiredCal-OSHA, requiredCDCMP Certification, nice to haveCDFOM Certification, nice to haveUptime ATD/AOS Certification, nice to haveServiceNow, nice to haveMCIM, nice to haveBuilding Automation, nice to haveAutomated Logic, nice to haveCost-Plus Contract Management, nice to haveLabor Budget Management, nice to haveWater Treatment, nice to haveLegionella Program Management, nice to haveStaffing, nice to haveSelection, nice to haveTraining, nice to haveDevelopment, nice to haveCoaching, nice to haveMentoring, nice to havePerformance Measurement, nice to havePerformance Appraisal, nice to havePerformance Rewards, nice to haveEmployee Retention, nice to haveSensitive Communication, requiredLeadership, requiredMicrosoft Office, requiredOrganizational Skills, requiredInquisitiveness, requiredAdvanced Math, requiredMechanical Systems, nice to have

Qualifications

3-5 Years Relevant Experience, nice to have5+ Years Data Center Operations, nice to have2-3+ Years Union Leadership, nice to haveBachelor's in Engineering or Related, nice to have

Benefits

401(k) Match
Dental Insurance
Medical Insurance
Vision Insurance

Full job description

About theRole: **  **

As a CBRE FM Engineering Ops Manager, you will help managethe team responsible for providing technical and operational support to theaccount staff.

This job is part of the Engineering and Technical Servicesjob function. They are responsible for providing support, preventivemaintenance, and repairs on equipment and systems.

What You’ll Do:

  • Provide formal supervision for employees.Monitor the training and development of staff. Conduct performance evaluationsand coaching. Oversee the recruiting and hiring of new employees.

  • Coordinate and manage the team's dailyactivities. Establish work schedules, assign tasks, and cross-train staff. Setand track staff and department deadlines. Mentor and coach as needed.

  • Maintain relationships with clients, partners,and other stakeholders.

  • Manage the profits and losses of the departmentor a specific division.

  • Develop goals and initiatives to direct thedepartment's course.

  • Guide managers in implementing companyinitiatives and policies.

  • Lead 24/7 mechanical and electrical operationsat Digital Realty SC1: preventive and corrective maintenance, MOPs andemergency procedures.

  • Supervise 17 union engineers (IBEW 332 and UA393) through the general foremen, including scheduling, overtime, safety andperformance under both union agreements.

  • Own incident response and root cause analysis,including immediate client notification and follow-through on correctiveactions.

  • Serve as the day-to-day contact for DigitalRealty site leadership; run monthly business reviews and required reporting.

  • Run the site safety program (LOTO, confinedspace, MEWP, NFPA 70E) and contractor coordination.

  • Manage labor costs on a cost-plus contract:position control, overtime approval and billing accuracy.

  • Ensure business operations are implemented basedon established procedures.

  • Keep track of regulatory records and paperwork.

What You’ll Need:

  • Bachelor's Degree preferred with 3-5 years ofrelevant experience. In lieu of a degree, a combination of experience andeducation will be considered.

  • Experience in the areas of staffing, selection,training, development, coaching, mentoring, measuring, appraising, andrewarding performance and retention preferred.

  • Ability to guide the exchange of sensitive,complicated, and difficult information, convey performance expectations andhandle problems.

  • Leadership skills to motivate team impact onquality, efficiency, and effectiveness of the job discipline and department.

  • In-depth knowledge of Microsoft Office products.Examples include Word, Excel, Outlook, etc.

  • Extensive organizational skills with a stronginquisitive mindset.

  • Advanced math skills. Ability to calculatedifficult figures such as percentages, fractions, and other financial related calculations

  • Idealcandidate profile (background, experience):

Hands-on critical facilities leader with 5+ years in datacenter or mission-critical operations and 2-3+ years leading union trades.Strong mechanical (chilled water plant, cooling towers) and electrical(switchgear, UPS, busway) knowledge. Calm under pressure, communicates quicklyand clearly with a demanding colocation client, and holds the team to tightprocedures. Local to South Bay.

  • Must have vs.nice-to-have skills (power rank in order of importance):

Must have:

  1. Data center or mission-critical facility operationsleadership (24/7)

  2. Supervising union trades (IBEW, UA) and applying unionagreement rules

  3. Client relationship management with an enterprise orcolocation client

  4. Incident management, root cause analysis and MOP/EOPdiscipline

  5. Safety leadership: LOTO, NFPA 70E, Cal-OSHA

Nice to have:

  1. CDCMP, CDFOM or Uptime ATD/AOS certification

  2. Bachelor's degree in engineering, construction managementor a related field

  3. ServiceNow, MCIM and building automation (AutomatedLogic) experience

  4. Cost-plus contract and labor budget experience

  5. Water treatment and Legionella program knowledge

Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $185,000 annually and the maximum salary for the position is $225,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.  Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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