Department Operations Manager (Staff Services Offi

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=107119andPostingSeq=1Agency InformationThe Texas Education Agency (TEA) oversees primary and secondary public education in Texas and is committed to improving outcomes for all public school students by providing leadership, guidance, and support to school systems across the state. Core ValuesWe are Determined: We are committed and intentional in pursuing our primary purpose of improving outcomes for students.We are People-Centered: We strive to attract, develop, and retain committed talent that reflects the diversity of Texas, with each individual contributing to our shared vision for students.We are Learners: We seek evidence, reflect on outcomes, and continuously improve in pursuit of excellence for students.We are Servant Leaders: We are public servants committed to improving opportunities for students and supporting those who serve them. Job DescriptionPosition Overview: The mission of the Department of Authorizing and Policy is to provide students and families with access to high-quality, best-fit schools that help unlock the full potential of every student. The Department does this through its work to cultivate new, innovative operators and campuses through open-enrollment charter schools, district-charter partnerships, virtual education, parent choice, and local accountability systems.The Department Operations Manager plays a vital role in ensuring seamless coordination across department teams and senior-level external stakeholders. This position provides administrative support to the Associate Commissioner, and additional division directors, as well as coordinating operational and culture structure support for the department at large. As the department's primary point of contact, the Department Operations Manager engages with external stakeholders using a customer-service-focused approach, ensuring clear communication and effective collaboration.Key responsibilities include coordinating calendars, managing key event logistics, arranging leadership travel and IT requests, internal and external communications, budget management, SBOE and rulemaking coordination, human resources support, and other key administrative support. The Department Operations Manager will also be a core team member, driving and supporting a strong department culture, supporting team-wide events, culture-building, and the smooth onboarding of new team members. The Department Operations Manager will report to the Director of Policy and Operations and works under limited supervision, with considerable latitude for the use of initiative and independent judgment. This position requires up to 10% travel, based on business needs, to support program initiatives, collaboration, and operational priorities.The Department Operations Manager may work a hybrid schedule with at least one in-person day each week. Please note that a resume and cover letter are required attachments for applying to this position. Applicants must also complete the required short answer responses as part of the application questionnaire. Incomplete applications will not be considered.Applicants who are strongly being considered for employment must submit to a national criminal history background check.Essential FunctionsJob duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.1 - Executive Support and Event Coordination: Provides executive and operational support to departmental leadership through the coordination of schedules, travel, meetings, events, and special initiatives. Manages department Associate Commissioner and leadership calendars, coordinates travel arrangements and reimbursements, and oversees event logistics to ensure activities are pl nned and executed efficiently and in compliance with agency requirements. Collaborates with program teams, stakeholders, and leadership to facilitate communication, prepare materials, coordinate resources, and support the successful implementation of departmental programs and events.2 - Public Information and Communications Coordination: Provides oversight and coordination of internal and external communications to support effective stakeholder engagement and information sharing across the department and agency partners. Manages public information request processes, coordinates communication activities among cross-functional teams, and ensures the accuracy, consistency, and professionalism of departmental communications and materials. Serves as a primary point of contact for stakeholder inquiries and communications while supporting continuous improvements to communication processes and operational efficiency.3 - Department Budget and Resource Administration: Manages departmental budget, procurement, and administrative operations to support effective and efficient program delivery. Conducts budget monitoring and reconciliation activities, assists with budget planning and submissions, and coordinates the procurement of supplies and resources necessary for departmental operations. Oversees the processing of human resources and information technology requests, serving as a liaison to ensure staffing, technology, and program support needs are addressed in a timely manner and that departmental operations remain well-supported and compliant with agency requirements.4 - State Board of Education and Rulemaking coordination: Coordinates and manages State Board of Education (SBOE) activities and administrative rulemaking processes to support departmental priorities and compliance requirements. Oversees the development, review, and submission of SBOE items, agendas, supporting materials, and related communications. Facilitates the rulemaking process by coordinating draft