Administrative Associate I

JOB REQUIREMENTS: What You'll Do As the first point of contact for many callers and visitors, you'll play a key role in helping older adults, adults with disabilities, and their families find the support they need. Your work helps our programs run smoothly and ensures positive experiences for everyone who walks through our doors. Customer Service & Front Desk Support Answer phone calls and greet visitors, determining whether you can assist or need to refer to the appropriate specialist or agency Provide general information about ADRC programs, services, and classes Ask questions to understand needs and collect necessary participant information Maintain a helpful resource list of commonly contacted agencies Reservations, Scheduling & Information Management Schedule reservations for nutrition dining sites, transportation services, Homestead and Energy Assistance, income tax assistance, and the Foot Care Clinic Coordinate room reservations for Lincoln Center meetings, classes, and activities Maintain attendance logs and provide backup for registrars Administrative & Financial Tasks Complete agency paperwork, payroll, time logs, and required records Enter daily receipts and reconcile the cash drawer Input statistics and data into required systems Senior Center & Volunteer Support Maintain the Lincoln Center activity calendar Coordinate room setups with Facilities staff Manage operations of the Coffee Stop, including supply ordering and working with volunteers Serve as a liaison between volunteers and program managers ***** OTHER EXPERIENCE AND QUALIFICATIONS: Six months work experience in an office setting. Experience in customer service preferred. Proficient experience with computer programs such as MS Word and Excel. Experience in a social or aging services work setting helpful. ***** APPLICATION INSTRUCTIONS: Apply In Person: Portage County Human Resources 1462 Strongs Ave. Stevens Point, WI 54481 Apply Online: www.co.portage.wi.gov Other: You may also call 715-346-1327 to have an application mailed to you.