Ticketing Agent - Part-time Nights and Weekends
Part-timeDayton, OHPart-timeSeen 1w agoSeen in employer's feed 6 days ago
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Job overview
Dayton Live seeks a Ticketing Agent to assist patrons with ticketing and customer service needs. The role processes orders for tickets and other products, supports customers across phone, in-person, online, mail, and email channels, and reconciles daily sales transactions. A high school diploma or equivalent is preferred, as is experience in ticket office operations.
Skills & qualifications
Skills
Qualifications
Full job description
Description DAYTON LIVE, located in the heart of downtown Dayton, is one of the city's premier, not-for-profit arts organizations and one of the largest real estate owner in downtown proper. We present more than 300 performances for all ages and interests each year, including touring Broadway, comedians, concerts, films, and family shows. We operate and maintain the Benjamin & Marian Schuster Performing Arts Center, Victoria Theatre, the PNC Arts Annex, and Metropolitan Arts Center (home of The Loft Theatre) for the benefit of the community and the arts organizations that use them. We also own and operate The Arts Garage. Purpose: As a Ticketing Agent, you are responsible for assisting patrons with all ticketing and customer service needs. Education & Experience: High School Diploma (or GED or High School Equivalence Certificate)-Preferred Experience in ticket office operations is a plus. Ability to communicate effectively both orally and in writing with Licensees, peers, leads, management, and the general public. Must conduct duties in a positive, professional manner and maintain customer service initiatives. Must be able to work effectively with a variety of personalities. Essential Functions - Ensure that patrons are being serviced quickly, accurately, and politely. - Processing orders for all products offered by DAYTON LIVE including, but not limited to single tickets, season tickets, parking, and gift certificates. - Providing a high standard of customer service for all contact with the customer, whether it be by phone, in person, online, by mail, or by email. - Providing excellent accuracy, timeliness, dependability, and problem-solving skills with all customer service issues. - Correctly reconciling and accounting for daily sales transactions. - Must demonstrate excellent accuracy, timeliness, and dependability. - Must keep a professional appearance. - Other duties as assigned Knowledge: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes c
How this job compares
Set against the 34,000 open Customer Service jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This postingNot listed
- Ohio median$50–56K/yr88 salary ranges
- Ohio median$17–21/hr720 hourly ranges
- Openings
- Olive Jobs lists 1,732 open Customer Service jobs in Ohio and 34,000 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Home Depot106 open
- Walmart88 open
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- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,866 postings).
- Education
- 1,381 of the 34,000 open Customer Service jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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