Operations Associate (MBA / Upperclassman)

About the Company LightTable is an AI-powered construction document review platform built for preconstruction teams that was just named one of Fast Company's Next Big Things in Tech for 2026. We automate cross-document conflict detection across the complex, multi-party workflows that define how data centers and large commercial projects are designed and built. We recently closed our Series A led by Innovation Endeavors and are in active enterprise deployments with some of the largest GCs and developers in the country. We move fast, we care about leverage, and we build with AI. We do this not just for our customers, but internally too. You'll find a hard working team that will give you an incredible opportunity to quickly grow in your career. About the Role A Series A company that is winning enterprise deployments has to run like one. Over the next year, the way LightTable manages its money, its data, its customer delivery, and its people has to become as rigorous as the product we sell. That is what this role is for. As our MBA Associate, you will work directly with the Chief of Staff & CEO as a force multiplier across the business: building the systems, processes, and reporting that let a small team operate with the discipline of a much larger one. One week you might be rebuilding our budget-versus-actuals model; the next, cleaning up pipeline data in HubSpot, documenting a customer onboarding playbook, or pulling evidence for our SOC 2 audit. The common thread is that you leave every function more measurable, more repeatable, and less dependent on any one person's memory. This is a hands-on, high-exposure seat. You will see how a venture-backed company actually runs at the founder level, and you will own real outcomes rather than shadow them. We will refine the role together as we learn what the business needs most. What You'll Do

• Finance and FP&A. Support the monthly close, maintain budget-versus-actuals and cash forecasting, keep billing and revenue recognition clean as contracts grow, and help prepare board and investor reporting with our CFO consultant.

• Systems and process. Own the health of our internal systems, starting with our ERP: data quality, pipeline hygiene, and the dashboards leadership uses to run the business. Write the SOPs and playbooks that turn tribal knowledge into something the whole team can run.

• Customer operations. Partner with our Engagement Managers/delivery team to build the operating layer behind customer delivery: onboarding trackers, usage and health metrics, and documented implementation playbooks that make each new account faster than the last.

• People and admin operations. Help run employee onboarding, keep our policies and handbook current, manage vendors and renewals, and gather evidence for compliance work such as our SOC 2 Type II audit.

• Force multiplier for the Chief of Staff. Expand the bandwidth of the CEO and Chief of Staff, by taking on a mix of high-priority and lower-priority tasks with speed, discretion, and judgment about what matters.

• Special projects. Take on market and competitive research, FP&A deep dives, and other strategic or ad hoc work as the business needs it, often using AI tools to get there faster.

What We're Looking For

• Current MBA student able to work in person 2 to 3 days a week in our Denver office (15 to 30 hours per week). Exceptional upperclassmen (juniors and seniors) with relevant finance, consulting, or operations experience are also encouraged to apply.

• Analytical rigor. You are fluent in spreadsheets and financial models, and you care about getting the number right. Experience in finance, consulting, operations, or an analytical role before business school is a strong plus.

• Systems thinking. You see the process behind the task. When something is done by hand twice, your instinct is to document it, automate it, or build the dashboard that makes it visible.

• AI-native approach. You already use AI tools to work faster and you are curious about where they can replace manual work. You think in systems before you think in headcount.

• High ownership and sound judgment. You take a loosely defined problem, figure out what good looks like, and see it through without waiting for direction. You are comfortable with ambiguity and know when to ask.

• Influence without authority. You can work across a company, get busy people to follow a process, and manage up and sideways with tact.

• Speed, confidentiality, and a bias for action. You will handle sensitive financial, people, and customer information and move quickly without being careless.

• Very fast learner and hard worker. You pick up new domains, tools, and context quickly, and you like being busy.

Nice to Have

• Hands-on experience with HubSpot, QuickBooks or similar accounting tools, or BI and dashboarding tools.

• Exposure to SOC 2 or other compliance programs.

• Experience working at or building within an early-stage startup.

• Experience in or adjacent to the construction industry.

Why Join LightTable AI?

• Learn how a venture-backed company actually runs, working directly with the Chief of Staff and alongside experienced founders and world-class engineers.

• Own real outcomes across finance, systems, customer delivery, and people at a company in active deployment with some of the largest GCs and data center builders in the country.

• Be part of a collaborative, fast-growing team defining the future of AEC technology.

• Mutually explore the potential for a full-time role.