Senior Project Manager - SLA

Location: Mount Pleasant, Pennsylvania, United States of America Job ID: R0143837 Date Posted: 2026-09-20 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: Yes Job Description: The Opportunity

As a Senior Project Manager within the HMAX digital services portfolio, you will manage Service Level Agreement projects as a senior individual contributor. You will oversee assigned contracts from implementation through the early operational phases, coordinating project planning, execution, delivery, and transition into steady-state service operations. You will monitor schedules, risks, operational milestones, and contractual commitments while maintaining regular communication with customers. Working with product management, technical specialists, engineering teams, and HUB or global teams, you will apply established project management standards, support operational efficiency, and help grow and scale the SLA business.

How You’ll Make an Impact

• Manage Service Level Agreement projects and key contracts within the HMAX digital services portfolio.
• Coordinate project execution, implementation activities, planning, and delivery across assigned contracts.
• Apply established project management standards and governance processes.
• Monitor project progress, timelines, risks, and operational milestones.
• Communicate regularly with customers about project progress and implementation activities.
• Coordinate the transition of projects from implementation into steady-state service operations.
• Collaborate with product management, technical specialists, engineering teams, and HUB or global teams to support delivery and deploy best practices.
• Provide concise, reliable financial and status reporting covering progress, key risks, required actions, and overall initiative status.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor’s degree in engineering, business administration, project management, or a related field.
• Minimum of 8 years of experience managing complex technical or service projects, including multiple projects simultaneously in complex technical environments.
• Able to organize and execute work independently while applying project management, stakeholder management, investigation, and problem-solving skills.
• Experience collaborating across project management, technical, and service organizations, with effective customer and stakeholder communication capabilities.
• PMP and Lean Six Sigma or Green Belt certifications are preferred. Experience with SLA or long-term service agreements, large technical projects, utility infrastructure, electrical substations, high-voltage equipment, transformers, or complex industrial service environments is also preferred.

More About Us

At Hitachi Energy, you can develop your capabilities while contributing to technologies and services that support the future of energy.

• Opportunities to work on innovative technologies shaping the future of energy
• A collaborative environment with experienced professionals
• Access to learning platforms and career development programs
• Attractive health and retirement benefits
• Paid leave and flexible work arrangements

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.